The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. OnBrand is the colleague-led creative agency that sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Creative Director, Card Design.
The Creative Director, Card Design will report to the Group Creative Director, Card Design and will be a key member of the design team, responsible for leading design across high-priority American Express initiatives to deliver best-in-class creative and on-brand marketing communications.
Responsibilities- Expertly collaborate with internal business marketing partners and the inter-agency team to understand end-consumer needs and the holistic customer journey.
- Provide end-to-end creative and design leadership across high-priority American Express initiatives, owning the vision, quality, and execution of card and physical design experiences.
- Design and oversee breakthrough, integrated creative work across digital and physical touchpoints, with a strong emphasis on print, packaging, and tactile brand expressions.
- Serve as a print and physical design expert, with deep knowledge of packaging, brand identity systems, materials, finishes, and manufacturing processes.
- Demonstrate expert-level knowledge of color systems, including Pantone, with a strong understanding of how color translates across materials, finishes, and print processes.
- Collaborate with production teams throughout the creative process to ensure seamless delivery of assets across digital and print mediums.
- Partner closely with print production teams and external vendors throughout the creative process, including proofing, press checks, and on-press approvals, to ensure the highest level of craft, quality, and consistency.
- Bring an external, innovative point of view to the work—actively seeking inspiration from culture, design, technology, and industry trends to push creative thinking forward.
- Elevate the quality and craft of the work across the team, with a focus on developing and uplifting junior team members.
- 6+ years of professional design experience at a leading creative agency or in-house brand environment, with a strong focus on print, packaging, and physical design.
- 2+ years of experience managing and mentoring designers, providing creative oversight for large-scale, complex design initiatives.
- A meticulous eye for detail and a passion for design excellence.
- Demonstrated expertise in print production, including hands-on experience with proofing, press checks, and vendor collaboration; on-press experience is required.
- An award-winning portfolio that includes holistic campaign creation and implementation across digital, traditional, and experiential mediums.
- A strong sense of curiosity and drive to continuously learn, evolve, and elevate both personal craft and team output.
- Expert knowledge of Adobe Creative Suite, especially Photoshop. Proficiency with motion-based programs including After Effects and Cinema 4D is strongly preferred.
- Strong experience creating and presenting executive-level presentations, with the ability to clearly articulate creative ideas, design thinking, and strategic intent to diverse audiences.
- Ability to work with a Project Management tool (e.g., Workfront) and juggle multiple projects at once.
- With your application, please include a link to your online portfolio to be considered.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 6+ years of professional design experience at a leading creative agency or in-house brand environment, focused on print, packaging, and physical design
- 2+ years of experience managing and mentoring designers
- Expertise in print production, including proofing, press checks, vendor collaboration, and on-press experience
- Award-winning portfolio demonstrating holistic campaign creation across digital, traditional, and experiential mediums
- Expert knowledge of Adobe Creative Suite, especially Photoshop
- Strong experience creating and presenting executive-level presentations
- Ability to use project management tools such as Workfront and manage multiple projects simultaneously
- Online portfolio link included with application
- Proficiency with motion-based programs including After Effects and Cinema 4D
- Employment eligibility to work in the United States without visa sponsorship
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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