The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.
The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Creative Director, Art Director.
As a Creative Director, Art director, your work will be held to the highest standards. You're an important member of a high-performance team and we're counting on your best effort on every assignment, every day building a culture of delivering transformative work. The Creative Director, Art Director will report to the Group Creative Director, Art Director.
Responsibilities- Elevated strategic focus and creative oversight of enterprise-level Tier 1 initiatives
- Leads the creative development of Tier 1 and Tier 2 campaigns with full ownership from concept to delivery. Aligns creative vision to strategic brand goals and cross-functional business objectives.
- Skilled at vision setting, opportunity spotting, and conception of future creative direction, reflecting elevated role in transformation.
- Acts as a strategic partner to marketing teams, interpreting complex business objectives and shaping messaging across channels. Interfaces directly with senior stakeholders and contributes to business planning through a creative lens.
- Operates with autonomy and authority on assigned verticals. Partners with a Group Creative Director to influence broader brand direction, mentor team talent, and uphold cultural and creative standards within the internal agency.
- Mentor creative team members, providing clear direction and constructive feedback
- The work must always be executed to the highest of standards and craft.
- Develop holistic and robust memorable/famous creative campaigns from start to finish
- 7+ years of art direction experience within a creative environment
- Ability to concept new campaigns and ideas in a variety of mediums
- Ability to understand marketing insights and strategies to translate into compelling advertising campaigns that are digital-first
- Ability to combine conceptual creative thinking with high-quality content delivery
- Captivating presentation skills
- Passionate about social media platforms, trends, technology and best practices
- Excellent organizational and communication skills
- A "maker" mentality, be curious and not afraid to try new methods
- Strong conceptual skills
- Managing/supervising Creative talent
- Industry awarded work preferred
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 7+ years of art direction experience within a creative environment
- Ability to concept new campaigns and ideas in a variety of mediums
- Excellent organizational and communication skills
- Strong conceptual skills
- Managing/supervising creative talent
- Industry awarded work preferred
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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