We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Hiring Profile
Question
Comments
Job Title/Position
Creative & Digital Marketing Manager (Social Media, Design & Web Support)
Headcount
How many people with this profile do you need to hire?
1
Job Responsibilities
Describe the job role and the day to day tasks involved.
The role involves managing and creating content for social media platforms (Instagram, Facebook, LinkedIn), designing branded materials using Canva, and polishing the visual presentation of WordPress websites (no backend work required). You’ll also support CRM tasks, update service pages, and ensure consistency across digital assets. A general understanding of digital marketing is important to align content and design with campaign goals.
Qualifications
Describe the qualifications the staff must have in terms of skills and capabilities
● Skilled in Canva and social media content creation
● Working knowledge of WordPress (front-end use only)
● Basic understanding of digital marketing principles
● Comfortable managing social media calendars and scheduling tools
● Basic familiarity with CRM systems and digital marketing tools
● Strong written English and attention to visual detail
Competencies/Personality Traits
● Creative and brand-focused
● Highly organised and able to manage multiple tasks
● Strong communication and attention to detail
● Able to work independently and take initiative
Prior Experience
Describe the prior working experience a candidate should have.
● 2+ years in graphic design, social media coordination, or a digital marketing support role
● Experience working in an agency or digital environment preferred
● Familiarity with WordPress (Elementor or similar builders) is a plus
Performance Measurement
How can we measure performance for this job profile (KPIs/Metrics/Targets)
● Timely delivery of social content and design tasks
● Accuracy and quality of visual output
● Engagement metrics on social platforms
● Consistency in brand presentation
● Task completion rate and responsiveness
Join the A-Team and experience the A-Life!
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What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
