Job Summary:
Conducts new model tooling introductions, process investigations studies and rundown strategy improvements.
Key Responsibilities:
Performs online tooling performance studies and report findings to Nissan Engineering.
Collects torque data as requested by the customer.
Assist in tooling performance investigations and helps provide countermeasures.
Maintains files and records of tool evaluations.
Provides weekly reports of completed tooling evaluations to the customer.
Serves as a back-up for Quality Technicians and Calibration Technicians.
Communicates with management, maintenance, and other employees in a timely manner when quality activities dictate action.
Develop proficiency to train and coach others.
Maintain a safety and customer service mindset at all times.
Minimum Requirements/Qualifications:
QC/QA background preferred.
Intermediate Microsoft Office skills.
Must be able to lift and carry 50lbs
Must demonstrate excellent customer service.
Must demonstrate self-motivation, initiative, honesty, integrity and attention to detail.
Must be able to learn basic electrical and mechanical concepts.
Must be able to work overtime, weekends, and holidays as assigned.
Skills Required
- QC or QA background
- Intermediate Microsoft Office skills
- Ability to lift and carry 50 pounds
- Excellent customer service skills
- Self-motivation, initiative, honesty, integrity, and attention to detail
- Ability to learn basic electrical and mechanical concepts
- Ability to work overtime, weekends, and holidays as assigned
What We Do
Founded in 1954, Cross Company is a 100% employee-owned industrial solutions provider supporting manufacturers across a wide range of industries. We help improve machine performance, process performance, and operational efficiency through practical industrial engineering solutions. Our sales and engineering teams specialize in machine systems, process solutions, instrumentation, data communications, and fluid power technologies. With deep technical expertise and a solutions-first approach, Cross partners with manufacturers to improve reliability, efficiency, and long-term performance.
