Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. We are looking for our Commercial Development support to join our team.
As a Commercial Development support, you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing projects and customer support for issues with maximum efficiency and accuracy to ensure maximum customer satisfaction. To be successful in this position, you will have ideally 3-5 years' experience in sales service and/or supply chain and a bachelor’s degree.
This position is located in 6th of October.
Where You’ll Make a Difference
Receive and process customer orders, inquiries, and/or complaints covering items or products ordered.
Maintain an ongoing relationship with select customers and sales staff.
Use knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.
Build customer relationships at relevant levels and provide projects and customer support for issues with maximum efficiency and accuracy to ensure maximum customer satisfaction.
Organize training of the new joiners
What Makes You the Right Fit
Minimum 3 years work experience on commercial or/and logistic, supply chain support roles in an international environment
2 years of experience in the same position
Bachelor's Degree from a reputable university
Fluent in English and Arabic and French (speaking, writing and reading).
Computing skills (Word, Excel, PowerPoint)
Knowledge of Salesforce and/or SAP is a “plus"
Proficient in Microsoft Office (moderate)
SAP and CRM (e.g., Salesforce) experience is a bonus (however in-house training will be provided)
Pricing strategy/negotiation skills
How Would You Stand Out?
You are reliable, honest, and respectful with strong general knowledge and a customer‑focused mindset.
You are highly data‑oriented and skilled in prioritization, decision‑making, and problem‑solving,
You deliver accurate and well‑organized work.
You communicate clearly both in writing and verbally, and you are able to adapt with agility while managing time effectively.
Known for being a collaborative team player, and perform well under pressure
You thrive in fast‑paced, deadline‑driven environments, always maintaining a high level of service quality and attention to detail.
Why Choose Us?
Working With Brands That Shape Everyday Life
Strong Investment in Commercial Capabilities
Innovation-Driven Culture
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Minimum 3 years work experience in commercial or logistic roles
- 2 years of experience in the same position
- Bachelor's Degree from a reputable university
- Fluent in English and Arabic
- Knowledge of Salesforce and/or SAP
- Computing skills with Microsoft Office
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
