Covert Auditor (Temporary)

Posted 13 Days Ago
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Warwick, RI, USA
In-Office
25-25 Hourly
Entry level
Automotive • Hardware • Software • Transportation
The Role
Conduct covert audits at Rhode Island vehicle inspection stations by scheduling appointments, driving assigned vehicles, observing inspections and payments, documenting findings, and coordinating with DMV agents and management. The temporary 4–6 week role requires independent judgment, attention to detail, strong communication, a valid unrestricted driver’s license, a good driving record, background checks, and a drug screen.
Summary Generated by Built In
Job Summary & Responsibilities
Company Overview
Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring
 
Job Purpose

The Mystery Shopper/ Covert Auditor is responsible for conducting audits at emission testing stations throughout Rhode Island. This position requires independent work while regularly exercising independent professional judgement. They will also communicate regularly with management and operations and use analysis and professional judgment to recommend appropriate actions. This is a temporary position with an expected duration of 4-6 weeks.


Duties & Responsibilities

  • Calling and scheduling appointments for state inspections
  • Picking up the assigned vehicle and cash from the office each day
  • Meeting with the designated DMV agent prior to each audit
  • Driving to the targeted inspection station, requesting a state inspection, and observing the full inspection process, including payment
  • Reconvening with the DMV agent after the inspection to document findings and complete the audit record (handwritten)
  • Proceed to next inspection station
  • Make additional appointments in between audits if necessary
  • Perform other duties as assigned by manager
Preferred Qualifications

Requirements

  • Have a valid, unrestricted driver’s license
  • Knowledge of Rhode Island DMV policy
  • Availability to participate in a DMV hearing if necessary — unlikely unless a significant issue arises
  • Disclose any relationship with friends or family that work, own, or are associated with an inspection station to avoid disclosure
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Driver's license must be in good standing with good driving record
Qualifications
  • Bachelor's Degree or equivalent experience
  • Proficient in Microsoft Office
  • Knowledge of basic computer operations
  • Successful completion of criminal and civil background checks.
  • Ability to pass a pre-employment drug screen with satisfactory results

Pay

$25/hour

Skills Required

  • Valid, unrestricted driver's license
  • Knowledge of Rhode Island DMV policy
  • Availability to participate in a DMV hearing if necessary
  • Disclosure of relationships with friends or family associated with an inspection station
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Driver's license in good standing with a good driving record
  • Bachelor's degree or equivalent experience
  • Proficiency in Microsoft Office
  • Knowledge of basic computer operations
  • Successful completion of criminal and civil background checks
  • Ability to pass a pre-employment drug screen with satisfactory results
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The Company
625 Employees

What We Do

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Founded in 1990, the company is a world-leading vehicle inspection and intelligent vehicle support provider dedicated to contributing to a safer and cleaner world through its specialized vehicle inspection and support services.

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