POSITION TITLE: Shift Supervisor - The Cove
REPORTS TO: Department Manager
DEPARTMENT: Food and Beverage
POSITION SUMMARY:
The Shift Supervisor directly supervises the daily operations of the outlet - Beverage, Infinity, Cove or the Den. Ensures quality standards are maintained. Coordinates the individual and collective efforts to assign staff duties. Reports to manager any situations or updates. Makes sure all safety and Health Regulations are adhered to.
TASKS:
1. Maintains dining room and kitchen for quality assurance and service standards.
2. Checks frequently to make sure dining room equipment is being maintained.
3. Constantly inspects dining room for Health and Safety Regulations.
4. Directs hiring, assignment, training and termination of personnel.
5. Keeps weekly accounts of employees’ hours to assure labor costs are kept in line.
6. Investigates and resolves food quality and service complaints.
7. Assists manager in all aspects of the running of that particular Department.
EDUCATION OR SKILLS REQUIRED:
High School Graduate or GED equivalent. Must be able to speak, read, write, and understand primary language(s) used by the guest who typically visits the work location.
PHYSICAL ACTIVITIES: (reasonable accommodations will be made if needed)
Must be able to stand and be upwardly mobile for periods of up to four hours in length and have ability to lift 10 pounds frequently and up to 50 pounds occasionally. Must have the stamina to work at a minimum of 40 hours per week. The following activities are normally required to perform these functions: Stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.
HAZARDS:
Includes, but are not limited to: back strain, high noise levels, exposure to cigarette smoke, crowds.
BENEFITS:
401k; Medical/Dental/Vision/life/FSA sign-up after 30 days; Rocket Lawyer Legal; PTO; employee discounts
Skills Required
- High school diploma or GED equivalent
- Ability to speak, read, write, and understand the primary language used by guests
- Ability to stand and remain mobile for up to four hours
- Ability to lift 10 pounds frequently and up to 50 pounds occasionally
- Ability to work at least 40 hours per week
- Effective verbal communication skills
- Strong math skills
- Excellent organizational skills
What We Do
Treasure Bay Casino and Hotel, a beachside casino resort located in Biloxi, Mississippi, offers gaming entertainment, a variety of dining options, and luxury accommodations 24 hours a day, seven days a week. The property features approximately 25,000 square feet of gaming space, including more than 800 slot machines and 26 table games; four restaurants ranging from casual to fine dining, a nine-story, 197 room hotel, featuring luxury suites and lofts; and 3,600 square feet of meeting and conference space. Treasure Bay, which opened in April 1994, closed following the devastation of Hurricane Katrina in 2005. The property reopened on June 21, 2006 and features a sophisticated redesign by architect Peter Anderson of VOA Associates, Inc. in Seattle. Treasure Bay was the recipient of the Casino Design Award for Best Architectural Redesign for a Casino Resort in 2008. Headquarters for Treasure Bay, LLC, the Biloxi property is part of a group of casinos managed by the company that includes Divi Carina Bay Casino in St. Croix, Alhambra Casino in Aruba, Flamingo Casino in Bonaire, Treasure Bay Casino in the Bahamas, and Treasure Bay Casino in St. Lucia. For more information about Treasure Bay Casino and Hotel go to www.treasurebay.com or call 228.385.6000.
