H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
The People Services team supports the business by delivering exceptional administrative and advisory HR services, ensuring a seamless experience for managers and employees. The team focuses on efficient, compliant, and data-driven HR processes and systems, adapting to evolving business needs.
Job DescriptionWe are currently seeking a qualified and experienced Country Super User for SAP SuccessFactors to join our team. This role is pivotal in ensuring the effective utilization and continuous enhancement of the SAP SuccessFactors platform across country operations, in alignment with global standards and processes. The successful candidate will serve as the principal liaison for end users and stakeholders, offering expert-level guidance, support, and training to optimize system performance and user engagement.
Responsibilities
- Ensure HR services follow the defined service model and deliver a great employee experience.
- Actively and proactively support the alignment of local processes with global system setups and data flow according to local law, collective agreements and policies.
- Act as a local expert on the SAP SuccessFactors system and related tools.
- Manage system issues, improvements, and updates in collaboration with stakeholders.
- Provide internal training and guidance to ensure correct system usage.
- Maintain documentation and contribute to system testing and implementation.
- Communicate clearly and effectively with stakeholders about system changes and updates.
- Identify and act on opportunities to improve processes and system efficiency.
- Minimum 2-3 years experience with SAP SuccessFactors, including maintenance and administration.
- Curiosity to learn and explore SuccessFactors and integration with other systems (e.g. local payroll system, HRSD ServiceNow etc.)
- Strong understanding of HR processes and data flow.
- Problem-solving and analytical skills.
- Proven ability to manage multiple priorities and meet deadlines.
- Exceptional communication and interpersonal skills, with a strong proficiency in both written and spoken English.
- Ability to work effectively in a global, cross-functional team environment while meeting local requirements.
- Clear understanding and knowledge about GDPR and data security.
- Committed to collaborative teamwork.
Additional Information
This is a permanent position based in Stockholm. If you feel that your experience, skills, and ambitions are right for this role, please send your resume in English (no need for a cover letter) as soon as possible.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
* We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
-
Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
-
Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
-
Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
Similar Jobs
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
