Country Manager (Thailand) Forex/Trading/CFDs

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquarted in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and our Global Customer Service Hub located in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

Goal: Be ultimately responsible for the regional business; provide leadership for the team, drive and thrive for a healthy and prosperous business growth for the region.

Key Responsibilities:

Business Growth

·         Work closely with group board members to set out an effective regional marketing and sales strategy and target

·         Work closely with HRM and department heads to set out clear goals for each department and align with the company target

·         Gather feedbacks across departments and ensure business needs are identified and delivered efficiently

·         Work closely with Group Products department for new requirement and project implementation

·         Research and analyze market trend, detailed competitor analysis, adjust business strategy accordingly

·         Recruit, lead, mentor and inspire Sales team (leaders and individuals) to ensure sales targets are met

Operations

·         Work closely with HRM & OPM to establish effective operational structures across departments

·         Work closely with Marketing department to provide sufficient resource for Business development; (offline MKT resource)

·         Work closely with Operations and Client Services department to establish golden CS standard and superb client experience

·         Ensure comprehensive procedure and appropriate corporate governance are in place and accurately documented ( proactive in advance with ops procedures, org structure, training and system in place to mitigate risks)

·         Ensure a pleasant and safe work environment for all staff

·         Provide structured reports for line managers.

Talents

·         Work closely with HRM and Operational Manager to set out individual and department KPIs and review process

·         Conduct/supervise regular training sessions across all departments to ensure good business knowledge across all departments

·         Training and exams (how to calculate P&L, how to read client and internal journals)

·         Motivate team.

·         Leverage individual’s potentials.

·         Maintain a good talent pool for regional operation

·         Adhere and implement corporate culture

Others

·         Conduct/supervise regular training sessions across all departments to ensure good business knowledge across all departments

·         Ensure comprehensive procedure and appropriate corporate governance are in place and accurately documented

·         Approve regional OPEX

·         Ensure a pleasant and safe work environment for all staff

Role Authorities (Internal and External)

Internal

·         Work with HRM and propose recruitment head count plan to CSO for approval

·         Approve staff spending

·         Propose client compensation to Risk department

External

·         Approve client entertainment spending

·         Approve marketing materials

·         Approve marketing spending

Qualifications:

·         Bachelor degree or above

·         Minimum 3 years of experience in financial services sector

Professional Key Knowledge Area Requirement:

·         Minimum 3-years of experience in management position

·         A proven track record of successfully leading and motivating diverse teams

·         A retail facing experience will be a plus

·         Able to work full time in Thailand

·         In-depth knowledge of corporate tax law

Skills & Competencies

·         Solid leadership and management skill

·         Able to work under pressure and great dedication

·         Strong pro-activeness and problem-solving skills

·         Excellent attention to detail

·         Excellent communication & Negotiation skill

·         Fluent in both Thai and English