The Role
The Country Manager in Ethiopia will lead Qore's operations, business development, and strategic initiatives, focusing on local compliance and relationship building in the fintech market.
Summary Generated by Built In
The Role: Country Manager, Ethiopia
Cadre: Reports to VP of International Expansion
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About Qore
Qore is redefining Africa’s financial infrastructure — one transaction at a time. We enable banks, microfinance institutions, and fintechs to build modern digital financial experiences while accelerating financial inclusion across the continent.
Our platform replaces legacy banking technology with scalable, cloud-native, modular infrastructure that connects seamlessly across products and ecosystems. From core banking and lending automation to cards, agency, and merchant services, Qore provides the full digital backbone that powers financial institutions to operate efficiently, innovate more quickly, and grow confidently.
Designed for scalability, flexibility, and interoperability, Qore’s open-architecture technology integrates the pan-African payments network, bridging institutions, markets, and customers across continents.
At Qore, we champion a future in which financial institutions are digital-first at their core.
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What will you do?
1. Operations Leadership
- Drive all in-country operations for Qore Ethiopia — accountable for profit, revenue, cash flow, and quality targets.
- Lead planning, implementation, performance reporting, and managing in-country staff and partners.
- Establish local operational governance and ensure compliance with Ethiopian regulatory requirements (e.g., NBE, payment systems, fintech oversight).
2. Business Development
- Demonstrate a deep understanding of the Ethiopian financial services market — clients, competitors, regulatory environment, and digital opportunities.
- Build and nurture relationships with banks, microfinance institutions, fintechs, regulators, and ecosystem partners.
- Originate and manage a strong deal pipeline, identify new growth opportunities, and represent Qore as the strategic fintech partner.
3. Strategic Leadership
- Serve as Qore’s ambassador in Ethiopia. Provide market insights, feedback on the product roadmap, and localization of our value proposition.
- Craft and execute go-to-market strategies tailored for the Ethiopian market, including digital lending, agency banking, card issuance, and payments infrastructure.
- Manage strategic (top-down) and operational (bottom-up) stakeholder relationships across C-Suite, technology teams, and regional branches.
4. Day-to-Day Includes
- Sales & marketing: lead deal origination, market penetration, account planning.
- Ecosystem development: build partnerships with telecoms, payment processors, regulators, local SIs, and ISVs.
- In-country operations oversight: recruit & manage local team, ensure service delivery, and input to product localization.
- Reporting: provide frequent updates to the head office on pipeline, operations metrics, P&L performance, and strategic milestones.
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How Success Will Be Measured?
- New client sign-up index (B2B deals).
- Sales pipeline conversion rate.
- Country P&L performance (revenue, margin, cash).
- Strategic Core Focus Goals Execution Index.
- Staff & ecosystem partner performance metrics.
- Digital product launch and go-live metrics.
- Quality of Leadership Index.
Requirements
Your Bag of Tricks?
- A degree in finance, banking, marketing, or technology-related field. An MSc/MBA in a relevant discipline will be strongly preferred.
- Minimum 7-10 years’ experience in technology business operations, ideally in fintech, banking infrastructure, or ISV for financial services.
- Demonstrated track record in the Ethiopian (or regional East African) fintech/banking market with a strong local network.
- Excellent sales acumen: account planning, pipeline management, relationship marketing.
- Ability to think strategically and execute operationally: great interpersonal skills, multitasking, and leading a cross-functional local team.
- Cultural fit: high integrity, resilient, entrepreneurial mindset, strong communicator in English and preferably Amharic.
Benefits
Why Qore?
Join us in making history in African financial services — by Africans, for Africa.
Qore provides the rare opportunity to make history in the financial space for Africa by Africans, while working with the smartest, brightest & coolest minds in Africa. Our people & culture team continuously thinks of innovative ways to improve employee experience and some of the other benefits of working with Qore includes:
- Very competitive and rewarding pay
- Flexible work option (i.e., Remote work)
- Group Life Insurance
- Medical Insurance
- Paid lunch for onsite work
- Lifelong Learnings
Skills Required
- A degree in finance, banking, marketing, or technology-related field
- Minimum 7-10 years' experience in technology business operations
- Demonstrated track record in the Ethiopian fintech/banking market
- Excellent sales acumen in account planning and relationship marketing
- Ability to think strategically and lead a cross-functional local team
- Strong communicator in English and preferably Amharic
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The Company
What We Do
Appzone Group has evolved into Zone, a payment infrastructure company and Africa's leading FinTech disruptor. It provides home-grown software solutions for the financial services industry, focusing on blockchain-enabled payments and digital currencies.
