Counterparty Onboarding Focal

, Philippines

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

March 24, 2025

Business unit:

Experience Level:

Early Careers

Job Description:

What’s the role

Shell Trading and Supply (T&S) is one of the largest energy trading operations in the world. With over 7,000 employees operating across the globe to support our world class integrated trading and supply value chain, we support the Shell group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products, and freight in trading hubs all over the world with the main trading and marketing locations in Houston, London, Dubai, Rotterdam, and Singapore.

T&S has a heavy focus on compliance and KYC/Financial crime and will remain key focus areas for T&S Products (Products). Counterparty onboarding, as well as remediation projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with Products. The Products business is intimately integrated into these projects, since they have a large impact on the ability to trade with counterparts and meet business objectives.

Counterparty Due Diligence enables T&S commercial business to bring in new customers and mitigate the risk of Financial Crime, Anti-Money Laundering and Sanctions.  It is the first point of contact for many customers to Shell as part of initial counterparty onboarding and periodic re-review.  This role will act as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs), where queries from the T&S business are escalated by the Compliance Advisory Teams. Customer onboarding and management is a key focus for T&S and the business in the coming year(s) where more business integrations, remediation projects, process improvement opportunities and simplifications are expected.   

What you’ll be doing

As the Counterparty Onboarding Focal, you will play an integral role in supporting the Team by performing essential counterparty Know Your Customer (KYC) due diligence and outreach activities.  

More specifically, your role will include:   

• Interface directly to the customer in various channels, voice, email.  Manage the onboarding and maintenance process 

• Strong understanding of customer documentation and what creates financial crime risk profile.  Awareness of how E2E process works to business, set expectations on timescales.   

• Completing onboarding in line with policies and procedures 

• Developing an understanding of the Trading & Supply compliance systems and controls including a working knowledge of the Financial Crime policy and procedures 

• Reviewing the risk profile and business activity of counterparties requested by our business 

• Completing onboarding at different levels of due diligence depending on the risk profile – Basic (BDD), Simplified (SDD), Standard (CDD), Enhanced (EDD) and work to complete risk assessments to include analysis of findings, identification of any red flags, and mitigation of risks 

• Confirming the nature of the business relationship and obtain required company information/documentation 

• Analyzing substantial amounts of data including transactional data 

• Verifying evidence obtained and identify red flags and other areas of concern 

• Coordinating with various internal stakeholders to validate data requests (e.g. Tax, Financial Crime, Credit, FO data, Settlements) 

• Preparing documentation to support discussion with Team Leads on counterparties with significant financial crime risks and/or High-Risk PEP relationships 

• Articulating due diligence requirements and the onboarding process to stakeholders at all levels of the organization 

• Escalating issues that require further investigation 

• Prioritizing workload with shifting demands and priorities in a fast-paced commercial environment 

• Working to tight deadlines and often under pressure 

• Being an active and effective member of the Financial Crime team 

What you bring

You will have experience of Counterparty KYC Due Diligence and Outreach, and a firm understanding of how activities may be combined to make the inquiry process as efficient as possible for all.  

You will use your expertise to identify and eliminate process inefficiencies, as well as translate large quantities of data into meaningful information for internal customers. 

Additional requirements include:   

• Bachelor's degree   

• At least 2 years of working experience in KYC/AML areas would be advantageous  

• Experience in Tier 1 Financial Institutions (Wholesale, Commercial/Corporate, Investment Banking) and/or large Commodities or Trading Houses (Oil, Energy) would be highly valuable 

• Relevant experience in counterparty onboarding process including ability to research information and undertake counterparty outreach to obtain required documentation for counterparty KYC due diligence of corporate entities 

• Understanding of high-risk jurisdictions and the associated risks 

• Understanding of the risks of dealing with Politically Exposed Persons 

• Understanding of corporate structures and complex entity structures including SPVs, Trusts, and Funds, including identification of Ultimate Beneficial Owners 

• Deep understanding of the tax verification requirements for counterparty onboarding  

• Strong knowledge of Trading and Supply systems such as DEX, Goldtier, etc.  

• Excellent written and verbal communication skills 

• Stakeholder engagement skills to manage relationships across different businesses and functions 

• Resilient mindset at work and the ability to meet tight deadlines often under pressure 

• Self-starter who can work independently demonstrating personal drive and taking own initiative 

• Demonstrated ability to collaborate and work effectively in a team 

• Languages such as Dutch, Russian, Turkish, Arabic, Portuguese, Italian, French, German, Spanish, Portuguese, Mandarin, Malay would be a plus

• This team will be dedicated to various regions and as such, roles will be divided across time zones and shifts to align accordingly

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell Business Operations Manila

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career. 

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.