Counselling Ministry Coordinator

Posted Yesterday
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Lusaka, ZMB
In-Office
Entry level
Healthtech
The Role
Provides individual, family, and group biblical counseling and pastoral care to patients, caregivers, and staff. Develops counseling protocols, integrates services into hospital ministry and patient support programs, responds to trauma and crises, maintains confidential records, reports outcomes, and trains ministry staff, volunteers, and interns in counseling and trauma-informed care.
Summary Generated by Built In
POSITION OVERVIEW:
The Counseling Ministry Coordinator is an integral member of the Spiritual Ministry Department, responsible for developing, implementing, and coordinating a Christ-centered counseling program at the hospital. The role supports patients, caregivers, and co-workers in experiencing emotional, spiritual, and relational healing through biblically grounded and trauma-informed care.
Working under the Spiritual Ministry Director and in collaboration with the Network Ministry Coordinator, the Counseling Ministry Coordinator ensures that professional and pastoral counseling services are effectively integrated into the patient journey, staff care, and family support systems.
KEY RESPONSIBILITIES
Primary Duties:
  • Counseling and Pastoral Care
    • Provide individual, family, and group counseling sessions for patients, caregivers, and staff based on biblical principles and trauma-informed care.
    • Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.
    • Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.
    • Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.
    • Maintain confidentiality and uphold ethical and professional counseling standards.
  • Program Development and Integration
    • Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.
    • Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.
    • Partner with clinical and support staff to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.
    • Support the hospital’s response to trauma or crisis events affecting patients, families, or staff.
  • Capacity Building and Mentorship
    • Train and mentor ministry staff, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.
    • Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.
    • Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.
  • Administration and Reporting
    • Maintain accurate, confidential counseling records and documentation.
    • Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.
    • Collect feedback and monitor counseling outcomes for program improvement.
    • Participate in network-wide training, peer learning, and capacity-building initiatives.
    • Perform any other duties as assigned by the Spiritual Ministry Director.

Secondary Duties:
  • Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.
  • Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.
  • Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.
  • Commit to sustainable and eco-friendly work practices that promote stewardship anresponsible resource use.
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The Company
HQ: Grand Rapids, MI
584 Employees
Year Founded: 1996

What We Do

CURE International is a Christian nonprofit organization that operates a global network of eight pediatric surgical hospitals that serve children with treatable disabilities. Our hospitals are located in Ethiopia, Niger, Zimbabwe, Zambia, Malawi, Uganda, Kenya, and the Philippines. Patients at CURE children's hospitals suffer from conditions such as cleft lip/palate, neglected clubfoot, bowed legs, burn contractures, spina bifida, brain tumors, and hydrocephalus. In addition to world-class clinical service, CURE intentionally ministers to the emotional and spiritual needs of our patient and their communities. Since its inception in 1996, CURE has conducted more than 5 million patient visits. CURE needs a variety of medical and non-medical professionals—domestic and international—to help ensure our continued service to these children. Both short and long-term opportunities are available. Whether administering anesthesia, leading a surgical intervention, connecting with donors, processing the payroll, praying with patients, or coordinating the design of a new operating theater, all are needed and integral to the mission! That's why we refer to ourselves as co-workers; whether you are the CEO or a security guard or a housekeeper, everyone plays an equally important role in the delivery of what we do. Check us out today at http://cure.org We want to hear from you, and we will be pleased and honored to review your application!

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