Cost Revenue Analyst

Reposted 28 Days Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
165K-185K Annually
Senior level
Artificial Intelligence • Software
The Role
Lead end-to-end cost of revenue analysis to improve gross margin and unit economics. Build cost-per-minute/cost-per-call models, analyze cloud/inference/telephony costs, partner with engineering on optimizations, forecast COGS, and support executive gross margin reporting and variance analysis.
Summary Generated by Built In

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Cost Revenue Analyst

Vapi (/ˈVɑːpi/):
  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Why We’re Hiring

You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

What you'll do

30 Days: Foundation & Discovery

  • Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.

  • Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.

60 Days: Building & Collaboration

  • Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.

  • Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.

90 Days: Strategy & Forecasting

  • Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.

  • Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are
  • 4–8 years in FP&A or cost / financial analysis

  • Comfort with unit economics and analyzing cloud / infrastructure costs

  • Strong Excel / financial modeling skills

  • High attention to detail and comfort working cross-functionally

  • Experience at an infrastructure-heavy or usage-based company a nice to have

  • Familiarity with cloud cost tooling and data / BI tools a nice to have

Why Vapi:
  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:
  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

  • Salary Range: $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.

Skills Required

  • 4-8 years in FP&A or cost / financial analysis
  • Comfort with unit economics and analyzing cloud / infrastructure costs
  • Strong Excel / financial modeling skills
  • High attention to detail and comfort working cross-functionally
  • Experience at an infrastructure-heavy or usage-based company
  • Familiarity with cloud cost tooling and data / BI tools

Vapi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vapi and has not been reviewed or approved by Vapi.

  • Equity Value & Accessibility Equity is presented as meaningful ownership in a fast‑growing startup, with substantial grants emphasized and an explicit “ownership culture.” This positioning gives employees a real financial stake in the company’s growth.
  • Healthcare Strength Health coverage is described as comprehensive medical, dental, and vision, with additions like One Medical and Spring Health and claims of 100% employer‑paid coverage for employees in some materials. This breadth indicates strong protection for employees and families.
  • Wellbeing & Lifestyle Benefits Everyday perks include a $10,000 annual learning budget, daily catered meals, commuter support, fitness memberships (e.g., Equinox), and quarterly offsites. Public materials also cite significant per‑employee investment beyond salary.

Vapi Insights

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The Company
HQ: San Francisco, California
48 Employees
Year Founded: 2021

What We Do

Vapi lets enterprises deploy human-like voice agents in minutes. Whether you’re building a voice product or trying to handle millions of calls, Vapi’s reliable infrastructure and flexible APIs make it easy. Everyone from YC startups to Fortune 500 companies rely on Vapi because it is: Flexible: Plug in your APIs, your customer data, your models Scalable: Handle millions of calls with <500ms latency Secure: LLM guardrails, HIPAA, SOC-2 Helping enterprises over this challenge, Vapi, has raised $20 million in Series A funding, led by Bessemer Venture Partners with participation from Abstract Ventures, AI Grant, Y Combinator, Saga Ventures, and Michael Ovitz.

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