Pfizer

Quality Specialist (m/f)

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Zagreb, HRV

Hybrid

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Work location: Savski Marof
What You Will Achieve
You will be an integral member of Pfizer's Quality Systems organization, contributing to a strong and effective Quality management framework. In this role, you will be responsible for the governance, oversight, and continuous improvement of core Quality Systems, including Change Control, Documentation Management, Quality Risk Management, Supplier Quality Management, Quality Management Review processes, Quality Plan & Quality Policy.
You will ensure that these systems are robust, compliant, and aligned with regulatory requirements and Pfizer global standards. Your work will support cross‑functional teams by enabling effective change implementation, clear and controlled documentation, risk‑based decision‑making, and transparent management oversight. Through these activities, you will help drive quality strategy, performance metrics, and site quality objectives.
As a Quality Specialist, you will apply your expertise and judgment to support team goals and deliver critical quality outcomes. Your ability to communicate clearly, collaborate across functions, and use effective quality tools will help resolve complex issues and build alignment among stakeholders.
Your commitment, attention to detail, and focus on continuous improvement will strengthen Pfizer's Quality Systems and help ensure the reliable supply of high‑quality medicines for patients around the world.
How You Will Achieve It

Contribute to the successful delivery of complex Quality Systems activities by effectively managing your time, meeting agreed targets, and planning work for assigned projects within a collaborative team environment.
Review, interpret, and trend quality metrics, providing input to action plans required to maintain or enhance compliance across Quality Systems.
Support Quality Risk Assessments to enable risk‑based decision‑making across systems and processes.
Ensure Quality Systems remain compliant, inspection‑ready, and aligned with global regulatory and Pfizer requirements.
Support Quality Management Review activities by ensuring accurate, complete, and timely updates of quality data.
Support Supplier Quality activities, including participation in supplier qualification programs and ongoing supplier oversight.
Ensure timely follow‑up and closure of corrective and preventive actions arising from internal audits, regulatory inspections, supplier management activities, and other Quality Systems processes.
Collaborate with cross‑functional and group engagement teams to evaluate Quality Systems performance and recommend improvements to processes, equipment, and laboratory or operational practices.

Qualifications
Must-Have

Bachelor's Degree
3+ years' experience in pharmaceutical industry
Strong interpersonal skills to provide training
Excellent organizational skills, ability to handle changing deadlines and responsibilities.
Strong written and verbal communication skills
Strong computer knowledge (MS Office Suite)

Nice-to-Have

Demonstrated ability to learn and master new applications software
Experienced in auditing with Good Manufacturing Practices (also cGMP) regulated industries

What we offer:

Organized transport to and from the site
Hybrid work arrangements
Work with modern automated systems
Strong education program
Christmas, Easter and holiday bonus
Affordable meals in an on-site cafeteria
Opportunities for career enhancement and development
Yearly pay increase and bonus based on performance
Further professional development in a supportive environment
Free health check-ups
Free psychotherapy and coaching sessions for employees and people close to them
Bravo employee recognition system
Opportunity for working on projects with other Pfizer sites and locations
Free fruit and hot beverages on the site

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Quality Assurance and Control

What the Team is Saying

Pfizer Compensation & Benefits Highlights

Parental & Family Support — U.S. materials describe up to 26 weeks of parental leave (including up to 12 paid non‑medical weeks), with phased return‑to‑work plus fertility, adoption, and surrogacy financial support, backup care, lactation support, and caregiver leave. These offerings indicate depth in family‑building benefits and day‑to‑day caregiver resources.
Healthcare Strength — Core programs commonly include medical, prescription drug, dental, vision, mental‑health/EAP resources, disability insurance, preventive health programs, and free or reduced‑cost vaccinations. Voluntary Benefit Extras and wellness resources broaden coverage and access.
Retirement Support — Career pages and postings note a 401(k) with company matching plus an additional company retirement savings contribution in some plans. Company materials also reference financial‑planning education and colleague‑directed retirement funds.

Learn more about Pfizer's Compensation & Benefits →

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.