Corporate Travel Consultant

Posted Yesterday
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Montevideo, URY
In-Office
Senior level
Travel
The Role
Provides air and hotel booking services for cruise passengers, including flight pricing, ticketing in Sabre, hotel arrangements, seat selection, itinerary updates, and travel documentation. Handles incoming customer calls, troubleshoots booking issues, captures airline sales, interprets voyage details, and coordinates with the cruise company while meeting service-level expectations.
Summary Generated by Built In
Overview

In 1979, our founding editor left corporate life to travel the world. In his desire for authenticity, he sought out small hideaways in unspoiled corners of the globe, sharing his findings through a monthly newsletter under the pen name Andrew Harper. Over the years, the Hideaway Report evolved into a members-only luxury travel site with an expanded menu of curated content, including in-depth articles about a destination’s best hotels, restaurants, sightseeing and activities, as well as articles on villas, cruising, tours and sample itineraries. At Andrew Harper, an Internova Travel Group company, members enjoy full-service trip planning and exclusive travel perks at top-tier hotels, villas, cruises, safaris and beyond. Additionally, they gain entry to private auctions and receive year-round exclusive offers from esteemed hotels and travel partners globally. Members receive access to private auctions and ongoing offers throughout the year from favored hotels and travel partners around the world.  Click here for more information about Andrew Harper.

Responsibilities

Department provides exclusive air service to customers of a medium size cruise company.  Air Specialist to service incoming calls from clients and book air and/or hotel to correspond with sailings.  Air Specialists will be servicing a leisure market.


  • Service incoming calls offering flight options and providing accurate pricing and information to correspond with associated voyages.
  • Issue tickets for guests in Sabre.
  • Provide all airline, department and external documentation is provided as required.
  • Booking of hotels for passengers who are deviating and may need assistance with hotels.
  • Assisting the passengers to get their preferred seats and updating their itineraries with Mileage numbers, TSA Pre Check and global entry numbers.
  • Work hand in hand with Cruise Company to a great experience to all customers.
  • Solicit to capture airline sales when air is not confirmed.
  • Respond to all inquiries within the set service level agreement in a professional and concise manner.
  • Ability to accurately interpret voyage descriptions to align flights with corresponding voyages.
Qualifications
  • Excellent oral and written communication skills.
  • Ability to work in a team environment as well as independently
  • Troubleshooting skills
  • Working knowledge of Airline and industry policies.
  • Minimum 5 years of Sabre experience with booking and ticketing duties.
  • Ability to think outside the box in shopping and troubleshooting scenarios.
  • Strong Microsoft Skills, including Outlook, Excel, and Word.
  • Schedule would be Monday through Friday 9:30am-6pm with alternating Saturdays.


Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.


The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working.  Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. 


This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.


Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.




Prospective Employee Privacy Policy


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Skills Required

  • Excellent oral and written communication skills
  • Ability to work in a team environment and independently
  • Troubleshooting skills
  • Working knowledge of airline and travel industry policies
  • Minimum five years of Sabre experience with booking and ticketing duties
  • Ability to think creatively in shopping and troubleshooting scenarios
  • Strong Microsoft Office skills, including Outlook, Excel, and Word
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The Company
HQ: Alexandria, VA
5,302 Employees
Year Founded: 2008

What We Do

Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

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