At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Corporate Service Specialist? Globe Life is looking for a Corporate Service Specialist to join the team!
This role is responsible for supporting policyholder services through accurate processing of return mail, mailroom duties, policy review, and general office assistance.
This position is located in Broadview Heights, Ohio.
What You Will Do:
- Receive, sort, scan and process all returned mail in accordance with department procedures.
- Research and resolve returned mail by locating updated policyholder contact information.
- Investigate and research returned checks and coordinate resolution with appropriate teams.
- Utilize internal and external resources to locate and verify current policyholder addresses.
- Perform policy review verification to ensure policy data integrity.
- Complete assigned projects in the planned timeframe.
- Maintain confidentiality of all policyholder information.
What You Can Bring:
- High School Diploma or Equivalent.
- Minimum of 1-2 years of experience in customer service, insurance operations, or a related administrative role.
- Medical terminology/medical office background a plus.
- Strong data entry skills with a high degree of accuracy.
- Strong problem-solving and organizational skills.
- Ability to handle multiple tasks with deadlines.
- Proficiency in Microsoft Office Suite (Excel, Outlook, and Word).
- Previous phone experience desired.
- Ability to handle various types of phone calls in a professional manner.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- High School Diploma or Equivalent
- 1-2 years experience in customer service, insurance operations, or related administrative role
- Medical terminology or medical office background
- Strong data entry skills with high degree of accuracy
- Strong problem-solving and organizational skills
- Ability to handle multiple tasks and meet deadlines
- Proficiency in Microsoft Excel, Outlook, and Word
- Previous phone experience
- Ability to handle various types of phone calls professionally
- Maintain confidentiality of policyholder information
- Reliable and predictable attendance
- Ability to work full time and/or part time per position specifications
Globe Life Compensation & Benefits Highlights
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Retirement Support — Corporate employees are offered a company 401(k) with matching plus a defined‑benefit pension plan, an uncommon combination in today’s market. This signals strong long‑term financial support for eligible W‑2 staff.
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Parental & Family Support — Paid maternity leave up to 6 weeks at 100% and paid parental leave up to 4 weeks at 100% are highlighted. These benefits provide meaningful support for family needs alongside standard PTO.
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Wellbeing & Lifestyle Benefits — Access to Wellhub for gym/fitness and mindfulness programs expands wellness support beyond core medical coverage. This adds lifestyle-oriented resources that complement health and leave programs.
Globe Life Insights
What We Do
Globe Life is an insurance company with a mission centered on protecting the financial futures of working families. The company has operated for over a century, built on a foundation of discipline, ethics, and long-term thinking. Employees at Globe Life don't simply work in insurance. They help safeguard futures, show up in meaningful moments for real people, and contribute to something larger than a paycheck. The company's guiding statement, "We Make Tomorrow Better for Families and for the People Who Help Protect Them," reflects both its public mission and its commitment to the people who carry that mission forward every day.
Why Work With Us
Globe Life protects real families' financial futures, giving everyday work deeper meaning. Rooted in 100+ years of stability, ethics, and integrity, it's a place where employees grow with confidence. The culture values clarity, respect, and accountability, with real mobility, visible advancement, and intentional leadership development.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
