The Role
Responsible for generating new business, achieving sales targets, maintaining customer relationships, analyzing data for customer satisfaction, and providing product training.
Summary Generated by Built In
Responsibilities
- Generate new business by Cold calling / follow-up of leads/referrals from business sources and clients
- Providing necessary information and advice to customers using our products or services
- Achieving sales targets monthly.
- Communicating courteously and professional with customers through telephone, email, letter and face-to-face
- Keeping accurate records of discussions and correspondence with customers
- Analyzing statistics or other data to determine customer satisfaction with our product and services.
- Providing written information as requested to customers, often involving the use of computer packages/software.
- Learning about Karooooo Kenya products or services and keeping up to date with changes.
- Keeping ahead of developments in customer service by reading company updates and release notes.
- Calling on business sources and existing clients to build business relationships.
- Following up on new and existing clients to ensure that they are still happy with our product and service.
- Do presentations to business sources and clients to explain Karooooo Kenya services.
- Undertake Marketing and promotion (increase brand awareness) activities.
- Attending to quality of leads / SLA and applications.
- Reporting with respect to daily activities to the Manager / Supervisor.
- Product training for business sources and clients.
- Follow up on new and pending business.
- Administration of commission payable to business sources.Ensuring all the safety and environmental requirements are adhered to.
- Perform any other business duty as may be assigned to you by your immediate supervisor
Requirements
Qualifications and skills
• Diploma/ Bachelor’s degree in Sales & Marketing or any related field.
• Experience in Business to Business (B2B) sales/ corporate sales for at least 3 years.
• Strong Business Acumen with a focus on customer relations
• Prior experience in fleet tracking/ management company is an added advantage
• Sales target driven
• Drive new business development
• Solution orientated
• Ability to plan and organize with strong administrative skills
• High level of EQ with strong negotiation skills
• Applied Excel at Intermediate Level
• CRM applied experience
Skills Required
- Diploma/ Bachelor's degree in Sales & Marketing or any related field
- Experience in Business to Business (B2B) sales/ corporate sales for at least 3 years
- Strong Business Acumen with a focus on customer relations
- Prior experience in fleet tracking/ management company is an added advantage
- Sales target driven
- Drive new business development
- Solution orientated
- Ability to plan and organize with strong administrative skills
- High level of EQ with strong negotiation skills
- Applied Excel at Intermediate Level
- CRM applied experience
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The Company
What We Do
Cartrack is a global provider of telematics, fleet management, and vehicle tracking solutions, offering data analytic solutions for mobile asset management, asset recovery, and workforce optimization.
