The Lumber Manufactory is seeking a Corporate IT Manager to own corporate IT end to end for a distributed team spread across Seattle, Philadelphia, and Mississippi. You'll build the identity, device, security, and vendor systems the company runs on, working closely with our technology function and site leaders. This is a chance to define how IT works at TLM from the ground up, at a fast-growing, venture-backed company — ideally for someone who has done this before at another startup or small company and knows what good looks like without a template. You'll operate with a high degree of independence from day one, as the most experienced IT voice on a small team, and help build out the team under you as we scale.
This role is based in the Philadelphia area and requires regular on-site presence, with periodic travel to TLM's Seattle office and Mississippi mill site.
In This Role, You Will
Own corporate IT end to end — identity and access management, account lifecycle (onboarding through offboarding), and permissions across our business systems
Own the device fleet for our distributed team: procurement, MDM-based provisioning, shipping logistics, tracking, patching, and retirement
Administer and rationalize our SaaS stack — licensing, access reviews, renewals, and spend
Own endpoint security and security hygiene — endpoint protection, patch posture, MFA/SSO coverage, and compliance support
Select and manage IT vendors and service providers, including office networking and connectivity
Build the documentation, self-service resources, and workflow automations that let a growing team mostly help itself
Define escalation paths and the working boundary with the production systems team, so every request has one obvious front door
Provide hands-on support during site visits, including new-hire setup and office networking at TLM's Seattle office and Mississippi mill
Serve as the senior technical resource for the IT function, providing guidance and technical judgment for our existing junior IT support as needed
Plan IT budget and headcount as the company grows, including hiring and managing junior IT support roles
Adapt to changing priorities and support team and operational needs as they evolve.
Who You Are
You've built or run corporate IT at a startup or small company before — you know what good looks like and can get there without a template
Comfortable being the single owner of your domain in a company that is still defining its structure, and operate independently in ambiguity
You write things down — documentation, runbooks, and decisions others can follow — and communicate clearly with non-technical colleagues
Comfortable running IT for a distributed team across multiple sites and time zones — steady async support day to day, with hands-on presence during site visits
Qualifications
Bachelor's degree in a technical field or equivalent practical experience
5+ years in IT administration or IT operations, including 2+ years owning corporate IT (or as the senior/sole IT admin) at a startup or small company
Hands-on depth with an identity platform (Google Workspace, Okta, or Microsoft Entra) and an MDM (Kandji, Jamf, or Intune)
Working knowledge of endpoint protection, access management, and security best practices
Experience selecting and managing IT vendors and negotiating renewals
Experience troubleshooting office networking (Wi-Fi, VLANs, firewalls) and coordinating with ISPs or managed network vendors
Experience with workflow automation (Slack Workflows, Zapier, or scripting) is a plus
Experience administering Product Data Management (PDM/PLM) tools such as AutoDesk Vault is a plus
Willingness to travel periodically to TLM's Seattle office and Mississippi mill site for on-site provisioning, office networking, and new-hire setup
Relevant certifications are a plus, not required: CompTIA Security+, ITIL Foundation, Okta Certified Professional, Microsoft Certified: Identity and Access Administrator Associate, or Jamf Certified Expert
The expected starting salary for this position is $105,000 or more, depending on the candidate's relevant experience, skills, and educational background as compared to the requirements of the role.
We offer competitive compensation and comprehensive benefits, including:100% employer-paid health coverage for employees and dependents (medical, dental, and vision)
100% employer-paid life insurance and disability coverage
Paid time off and company holidays
The opportunity to help build something from the ground up in an essential, evolving industry
The Lumber Manufactory is an equal opportunity employer committed to building an inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Skills Required
- Bachelor's degree in a technical field or equivalent practical experience
- 5+ years in IT administration or IT operations
- 2+ years owning corporate IT or serving as the senior or sole IT administrator at a startup or small company
- Hands-on experience with an identity platform such as Google Workspace, Okta, or Microsoft Entra
- Hands-on experience with an MDM such as Kandji, Jamf, or Intune
- Working knowledge of endpoint protection, access management, and security best practices
- Experience selecting and managing IT vendors and negotiating renewals
- Experience troubleshooting office networking, including Wi-Fi, VLANs, and firewalls
- Experience coordinating with ISPs or managed network vendors
- Willingness to travel periodically to the Seattle office and Mississippi mill site
- Experience with workflow automation using Slack Workflows, Zapier, or scripting
- Experience administering Product Data Management or Product Lifecycle Management tools such as Autodesk Vault
- CompTIA Security+, ITIL Foundation, Okta Certified Professional, Microsoft Certified: Identity and Access Administrator Associate, or Jamf Certified Expert certification
The Lumber Manufactory Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Lumber Manufactory and has not been reviewed or approved by The Lumber Manufactory.
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Healthcare Strength — Health coverage is described as comprehensive, with postings stating 100% employer‑paid medical, dental, and vision for employees and dependents, plus employer‑paid life and disability. This points to robust core medical and risk protection in the package.
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Leave & Time Off Breadth — Paid time off and company holidays are highlighted, with mentions of 15 PTO days in some contexts. This indicates a defined time‑off program beyond basic minimums.
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Affordable Benefits — Employer‑paid health insurance is emphasized, implying low out‑of‑pocket premiums for employees and, where stated, for dependents. Such cost coverage can materially enhance total compensation even when base pay varies by role and location.
The Lumber Manufactory Insights
What We Do
The Lumber Manufactory is a venture-backed sustainable lumber startup focused on domestic wood processing and supply chain infrastructure. We're building modern manufacturing infrastructure to serve the housing and construction industries while supporting responsible forest management. Our first mill is running successfully and we're actively expanding into the Southeast region. We're backed by Cantos, Slow Ventures, Susa Ventures, Banter, Humba Ventures, and Ravelin Capital. We're solving a real supply chain problem: the US imports roughly one-third of its lumber. We're building mills to change that and become part of national infrastructure around wood processing and domestic supply. It's tied to housing, economic development, and responsible forestry management.
Why Work With Us
You'll work on infrastructure that matters. You see the impact of your work directly. We move fast, we care about excellence, and we're mission-driven. No corporate BS—just smart people solving real problems.
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