At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Responsible for performing multiple compliance program projects and activities, including policy interpretation, compliance investigations, regulatory research, program reporting, compliance education and training, risk assessment, and auditing and monitoring activities related to all aspects of Memorial Hermann's complex business environment.Job DescriptionMinimum Qualifications
Education: Bachelors degree preferably in business, healthcare, or equivalent degree; Advanced degree (e.g., Masters, MBA, MHA, JD, etc.) preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Two (2) years of relevant experience preferably in compliance, legal, healthcare, auditing, or consulting, or an equivalent combination of experience and Masters or Doctoral level education
Demonstrates integrity, discretion, flexibility, and the ability to work in a team environment
Strong project management and organization skills, including the ability to manage multiple priorities simultaneously
Strong problem solving skills, including the ability to think critically when evaluating problems and making decisions
Strong attention to detail and analytical skills, including the ability to analyze and interpret information related to business operations and processes
Effective verbal and written communication skills, including the ability to create accurate reports and deliver information verbally and in writing
Strong customer service and interpersonal skills, including the ability to interact and build relationships with individuals at all levels of the organization
Computer proficiency in Word, Excel, and PowerPoint
Principal Accountabilities
Performs a variety compliance program projects and activities and supports day-to-day operation of the compliance program.
Assists with the administration of the compliance helpline, including reviewing and resolving reported concerns.
Analyzes and interprets data related to healthcare operations and processes.
Performs research and provides guidance on regulatory requirements.
Assists with compliance investigations and audits related to all aspects of Memorial Hermann’s operations.
Maintains tracking systems for compliance department activities and prepares timely and accurate reports for delivery to senior management, the compliance committee, and the board.
Participates in the creation and delivery of compliance education and training.
Develops and interprets compliance policies and procedures.
Participates in risk assessment activities and the development of corrective actions.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Skills Required
- Bachelor's degree (preferably in business or healthcare)
- Advanced degree (Masters, MBA, MHA, JD, etc.)
- Two years of relevant experience in compliance, legal, healthcare, auditing, or consulting
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Experience with compliance investigations, auditing, monitoring, and regulatory research
- Strong project management and organization skills, ability to manage multiple priorities
- Strong problem solving and critical thinking skills
- Strong attention to detail and analytical skills
- Effective verbal and written communication and reporting skills
- Strong customer service and interpersonal skills; ability to build relationships at all levels
- Demonstrated integrity, discretion, flexibility, and ability to work in a team environment
What We Do
At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.
