Copywriter

Posted 3 Days Ago
Be an Early Applicant
New York, NY
Hybrid
75K-100K Annually
Mid level
Artificial Intelligence • Healthtech • Social Impact • Telehealth
The Role
The Copywriter will create clear, compelling marketing content across various formats, collaborating with teams to enhance behavioral health messaging for diverse audiences.
Summary Generated by Built In
 Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is seeking a Product Marketing Copywriter to support the development of high-impact, clarity-driven content across our marketing ecosystem. This role will partner closely with Product Marketing, Design and Growth teams to translate complex behavioral health programs into clear, compelling, and audience-appropriate copy. 

You’ll be responsible for writing and refining copy across website pages, whitepapers, case studies, printable assets, and sales collateral, ensuring our value is communicated with empathy, precision, and consistency. This is a highly collaborative role ideal for a writer who enjoys working at the intersection of storytelling and healthcare.

The ideal candidate is a strong writer and editor who can adapt tone across audiences (clients, caregivers, providers, partners), synthesize feedback from multiple stakeholders, and bring structure and polish to both short- and long-form content. Experience in healthcare, behavioral health, or regulated industries is a plus, but strong product marketing instincts and editorial judgment are essential.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities
  • Write and edit high-quality copy for website pages, including program overviews, condition pages, and conversion-oriented content
  • Develop long-form assets such as whitepapers, outcomes reports, and case studies that balance narrative storytelling with data and proof points
  • Support creation of printable and field assets (rack cards, trifolds, one-pagers, two-pagers) in partnership with PMM and Design
  • Translate Product Marketing strategy, positioning, and packaging frameworks into clear, compelling copy across formats
  • Adapt messaging for multiple audiences, including clients, caregivers, providers, referral partners, and internal teams
  • Collaborate cross-functionally with PMMs, designers, clinicians, and leadership to incorporate feedback and ensure accuracy
  • Edit and refine existing content to improve clarity, flow, tone, and consistency with brand guidelines
  • Maintain a strong understanding of Charlie Health’s programs, audiences, and differentiators to ensure messaging accuracy and alignment
  • Support PMM workflows by helping scale output across multiple initiatives and launches simultaneously
Qualifications
  • Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field, or equivalent practical experience
  • 2+ years of experience in copywriting, content marketing, or product marketing, preferably in healthcare, mental health, or another regulated industry
  • Demonstrated experience writing both short-form and long-form content, including websites, whitepapers, case studies, or sales collateral
  • Strong ability to adapt tone and messaging across different audiences and use cases
  • Excellent editorial judgment with a proven ability to simplify complex topics without losing nuance
  • Comfort working cross-functionally and incorporating feedback from multiple stakeholders
  • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $75,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $82,000 and $116,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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The Company
HQ: Bozeman, MT
3,000 Employees
Year Founded: 2020

What We Do

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

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