Coordinator Vendor Management & Support

Posted Yesterday
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Salisbury, NC, USA
In-Office
27K-41K Hourly
Junior
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Support the Supplier Relationship Management program for NFR suppliers, maintain vendor scorecards, conduct contract audits, and oversee operational contracts using P2P tool. Responsible for communication with teams regarding contract statuses and maintaining related documentation.
Summary Generated by Built In
Category/Area of Expertise: Accounting/Finance
Job Requisition: 486774
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: NFR Vendor Management Support (2761776)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The principal purpose of this position is to support the Supplier Relationship Management program for Not for Resale (NFR) suppliers; as well as oversee Operational Contracts within our Procure to Pay (P2P) tool.
Provides support to the team by developing, maintaining and updating vendor management scorecards and KPIs, conducting contract audits and maintenance to ensure contract pricing is being provided, and performing contract reporting tasks for the NFR Sourcing team.
Responsibilities are the establishment and maintenance of vendor scorecards including support to the NFR team on contract reporting and support.
Principle Duties and Responsibilities
  • Creating and maintaining vendor scorecards and KPIs
  • Create and maintaining scorecards for key NFR vendors
  • Gathering quarterly supplier data
  • Issue, follow-up and summaries quartlery score cards.
  • Schedule meetings, as well as capture notes and issue meeting minutes
  • Maintain VMAS Score Card Time Line
  • Maintain and/or update NFR Supplier Resource Site
  • Contract Maintenance
  • Enter/update Operational Contracts in P2P
  • Identify correct content group within the P2P tool to executed contracts
  • Establish expriation notifications within P2P
  • Research existing contracts (LCM, Ariba, Coupa or Legal), and update SharePoint as needed
  • Coordinated with P2P team regarding new items to be loaded into system
  • Communicate price discrepancies with Sourcing, Business Owner, or P2P Team
  • Highlight SLAs and KPIs wihtin the contracts
  • Contract Log
  • Reports out to NFR and Legal team the weekly status of contracts yet to be executed.
  • Weekly issuance of emails to Sourcing Team regarding status updates
  • Maintain Contract Status Tracker - formating, missing data, etc.
  • Close executed contracts
  • Secure a copy of exeucted contracts (for loading into P2P)
  • Coupa Supplier Portal
  • Invite strategic supplier partners to supplier portal
  • Train suppliers on the portal
  • Update Supplier Record in Coupa with correct information
  • Assist business owners with CSP inquireies
  • Reporting
  • Expiring Contracts Report - Collaborate with business owner and/or NFR Sourcing (weekly)
  • Establish expiration notices in P2P
  • Supplier Score Card Trends
  • Supplier Fact Sheets
  • Coupa Supplier Portal Trends
  • Coupa Contract Reporting (qtrly)
  • Presentations as required

  • Basic Qualifications
    • 1-3 years professional experience
    • Strong organizational skills
    • Strong Interpersonal skills
    • Attention to detail and accuracy
    • Strong Microsoft Excel
    • Strong Microsoft PP
    • Ability to interpret contractural requirements
    • Oral and/or written communication skills
    • Customer focus
    • Initiative/highly motivated/enthusiasm
    • Honest/Integrity
    • Self starter and independent worker
    ME/NC/PA/SC Salary Range: $23.58 - $35.37
    IL/MA/MD/NY Salary Range: $27.08 - $40.62
    Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
    #LI-SM1
    At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
    Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
    Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
    We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

    Top Skills

    Coupa
    Excel
    Microsoft Powerpoint
    Sharepoint
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    The Company
    HQ: Chicago, IL
    10,000 Employees
    Year Founded: 2018

    What We Do

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

    Why Work With Us

    We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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    Ahold Delhaize USA Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Typical time on-site: 3 days a week
    HQChicago, IL
    Carlisle, PA
    Landover, MD
    Mauldin, SC
    Quincy, MA
    Salisbury, NC
    Scarborough, ME
    Learn more

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