Salary & Benefits:
Minimum starting salary of $47,000, commensurate with experience.
Limited benefits package including medical, life insurance, wellness resources and tuition waiver effective on date of hire.
PRIMARY DUTIES
1. Support the mission, vision, and goals for the TRC, and Knowledge Market as a whole, to provide equitable, inclusive, and effective
tutoring services for all students.
2. Use data to make informed staffing decisions to ensure adequate and responsible coverage for the Tutoring and Reading Center,
addressing a wide range of subject areas and disciplines.
3. Coordinate and manage the recruitment, hiring, onboarding, training, and evaluation of peer tutors.
4. Assist the Administrative Lead in promoting the TRC and Supplemental Instruction through campus partnerships and marketing
initiatives.
5. Assist the leadership in assessing the effectiveness of tutoring services, including the development and analysis of student surveys,
usage reports, progress reports, and impact studies.
6. Provide support to the Supplemental Instruction program and facilitators as needed.
7. Perform other duties as required/assigned by leadership.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
• Bachelor’s degree required.
• Excellent oral and written communication skills.
• Strong preference for collaborative approaches to problem-solving.
• Ability to work independently as well as effectively within a team environment.
• Demonstrated ability to collaborate with colleagues across academic disciplines and student support areas.
• Commitment to providing equitable, inclusive, and purposeful support to students from all backgrounds and levels of academic
preparation.
• Strong commitment to inclusive access and equity in both the workplace and student services.
•Demonstrated ability to provide constructive and supportive supervision to a diverse team of student employees, peer tutors,
and support staff.
• Experience mentoring undergraduate students and undergraduate student employees.
KNOWLEDGE, SKILLS AND ABILITIES PREFERRED:
• Master’s degree, preferably in a higher education field such as Student Affairs, Adult and Higher Education, Educational
Leadership, or College Student Development.
• One to three (1–3) years of experience in learning needs assessment, tutoring, or academic support services; an equivalent
combination of education and experience may be considered.
• Proficiency in using technology systems such as Microsoft Office Suite and EAB Navigate (or comparable tutoring/academic
support software).
• Demonstrated experience in training and public speaking, supported by coursework and/or professional experience.
• Proven ability to manage multiple responsibilities and priorities simultaneously.
• At least two (2) years of supervisory experience with student employees and support staff.
• Strong organizational skills with keen attention to detail.
• Advanced computer skills, including proficiency with Microsoft Office Suite, Workday and EAB Navigate (or similar systems).
How to Apply:
Attach your cover letter and resume. Applications missing required documents will not be considered . The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please Jen Torreano ([email protected]). If you need technical assistance, please contact Human Resources at [email protected].
Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.
Application Deadline:
Application review begins August 27, 2026 and this posting may be closed at any time at the discretion of the University.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).
Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.
Skills Required
- Bachelor's degree
- Excellent oral and written communication skills
- Ability to work independently and collaboratively within a team
- Demonstrated ability to collaborate with colleagues across academic disciplines and student support areas
- Commitment to equitable, inclusive, and purposeful support for diverse students
- Demonstrated ability to provide constructive and supportive supervision to a diverse team of student employees and peer tutors
- Experience mentoring undergraduate students and undergraduate student employees
- Master's degree in higher education or related field
- One to three years experience in learning needs assessment, tutoring, or academic support services (or equivalent)
- Proficiency with Microsoft Office Suite and EAB Navigate (or comparable systems)
- Experience in training and public speaking
- At least two years supervisory experience with student employees and support staff
- Advanced computer skills including Workday and EAB Navigate (or similar systems)
- Strong organizational skills and attention to detail
What We Do
Grand Valley State University is a public university based in Allendale, Michigan, that offers over 350 undergraduate and graduate programs, combining rigorous academics with hands-on learning.
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