Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionThe purpose of this job is to partner with field management, store management, and Recruiters to attract top talent for all store level positions while streamlining the recruiting function.
In this role you will:
- Partner with store operations to develop recruiting strategies in response to market conditions (population, economy, wages, competition, etc.) to attract candidates for store level hourly positions
- Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.)
- Screen and select résumés based on individual store and restaurant recruiting needs and send to store and restaurant management, field management, and/or Recruiters
- Provide telephone and email support to store management regarding applicant tracking system (ATS), best practices, and general recruiting functions
- Schedule field management level interviews for Recruiters
- Post and maintain all job fair and management job postings; post restaurant franchise positions on the respective franchisee websites
- Respond to candidate telephone and email inquiries
- Maintain college and Leadership Academy job posts; attend college job fairs and recruit potential candidates for Leadership Academy
- Coordinate Leadership Academy interview days; manage the flow of activity on the interview day
- Assist in evaluating prospective vendors for new technologies (e.g., mobile apps, job board and job postings services, niche companies’ offerings) and evaluate new services from current vendors
- Leverage existing vendor relationships to optimize services
- Collaborate with various Sales and Support Center (SSC) departments on recruiting projects of varying size, duration, and complexity
- Manually change Manpower adjustments (i.e., tier adjustments, par adjustments); ensure stores appear in the transaction report
- Produce and analyze multiple staffing reports to make recommendations to management
- Track, maintain, and analyze the progress and success of recruiting activities
- Process recruiting invoices
- Provide in-person support in critical markets and difficult new store openings by recruiting, building community relationships, and coaching managers on recruiting best practices
- Participate in branding material development, ensure materials are loaded and accessible on the virtual warehouse, and perform ongoing evaluation of effectiveness
- Work with local organizations (e.g., workforce boards, colleges, and universities) to ensure stores are fully staffed for seasonal employment
- Bachelor’s degree preferred; emphasis in human resources management or related field preferred
- Minimum one year human resources management experience preferred
- Previous retail or restaurant industry experience preferred
- Intermediate Microsoft Office skills required, advanced Excel preferred
- Ability to multitask and manage multiple projects successfully
- Strong written and verbal communication skills, including telephone skills
- Ability to influence, cultivate, and build relationships
- Ability to drive results with strong follow-up skills
- Possesses strong social networking skills
- Coaching, feedback, and training skills
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
- Nation-wide Medical Plan/Dental/Vision
- 401(k) Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Weekly Pay
Skills Required
- Intermediate Microsoft Office skills
- Legal authorization to work in the United States without employer sponsorship
- Bachelor's degree, preferably in human resources management or a related field
- At least one year of human resources management experience
- Advanced Microsoft Excel skills
- Previous retail or restaurant industry experience
- Ability to multitask and manage multiple projects successfully
- Strong written and verbal communication skills, including telephone skills
- Ability to influence, cultivate, and build relationships
- Strong follow-up skills and ability to drive results
- Strong social networking skills
- Coaching, feedback, and training skills
Pilot Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pilot Company and has not been reviewed or approved by Pilot Company.
-
Healthcare Strength — Health coverage includes medical, dental, and vision plans plus complimentary virtual care, physical therapy, surgical services, and targeted programs for sleep and metabolic conditions. HSAs/FSAs and prescription access options broaden utility and support ongoing care.
-
Parental & Family Support — Paid parental leave offers bonding time, with additional paid recovery time available for birthing parents where eligible. Adoption assistance helps offset family‑building costs.
-
Affordable Benefits — Some travel center team members can enroll in low‑cost health plan options. Prescription savings programs further reduce out‑of‑pocket costs for care.
Pilot Company Insights
What We Do
Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.
