WHO WE ARE
fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more.
We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment.
Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.
MAIN JOB OBJECTIVE
The Social Media Coordinator will be responsible for supporting Fresh’s Organic Social Media presence by scheduling, publishing, and monitoring content across platforms such as Instagram and TikTok. The Social Media Coordinator will support the Global Marketing Communications team in executing the global social media strategy to increase brand awareness, engagement, and audience growth while ensuring content aligns with the brand’s voice.
Job DescriptionJOB RESPONSIBILITIES
- Manage scheduling and publishing across all social media accounts
- Ensure all content is deployed accurately, on time, and aligned with brand standards
- Maintain and update global content calendars on a weekly basis for cross-functional visibility
- Partner with Marketing Strategy category leaders to support strategy development across products and promotions worldwide.
- Manage everyday communication with creative teams directly
- Support the execution of global campaigns across all social platforms
- Communicate social updates and changes across Marketing teams in real time
- Assist in developing social briefs aligned with marketing calendars and product launches
- Ensure proper tagging, collaborator setup, and platform-specific optimizations are implemented when scheduling
- Engage with the social community through comments on our channels, direct messages, and actively comments on other posts
- Escalate customer inquiries and sensitive issues to appropriate internal stakeholders
- Conduct ongoing social listening to identify trends, cultural moments, and real-time opportunities for Fresh to join relevant conversations and support real-time posting opportunities
- Support ad hoc reporting on campaign and talent performance and social activations for Global Marketing. Some research includes: Social sentiment, Share of voice, Trends and keywords, and Creative Performance
- Leverage tools and native platform analytics to gather insights
- Translate performance data into actionable insights and recommendations
- Identify opportunities to optimize content, timing, and formats
What you will learn in the first 6 months:
- Build a strong understanding of Fresh’s brand voice, global social media strategy, content calendar, and approval processes across Instagram, TikTok, and other priority platforms.
- Develop hands-on expertise in scheduling, publishing, community management, social listening, and real-time escalation while ensuring content is accurate, timely, and on brand.
- Establish effective working relationships with Marketing Strategy, Creative, and cross-functional partners to support global campaigns, product launches, and social briefs.
What you will achieve in 12 months:
- Independently manage accurate, on-time scheduling, publishing, and day-to-day community engagement across Fresh’s global social media channels.
- Contribute actionable recommendations from platform analytics, social listening, and campaign reporting to improve content performance, timing, formats, and audience engagement.
- Serve as a trusted cross-functional partner who proactively identifies cultural moments and execution opportunities that strengthen brand awareness and audience growth.
Physical Requirements:
- Must be able to remain in a stationary position on average of 7.5 hours/day.
- Light to moderate lifting may be required.
- While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.
Qualifications
PROFILE
You have:
- Minimum of 2 Years of Experience in social media (Internships included)
- Expertise in social media platforms such as Instagram and TikTok, as well as social media platforms, including content formats, analytics, and tools
- A curiosity and interest about the beauty industry and the relationship to online culture
- Excellent written and verbal communication skills.
- Exceptional organization, attention to detail, and follow-through.
- Strong judgment, problem-solving skills, and willingness to take initiative.
- Comfortable working in a fast-paced, entrepreneurial environment.
- Bachelor’s Degree in Business, Marketing, or the equivalent
WHAT WE OFFER YOU
Training & Development and Culture
- Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
- Opportunities for networking and building relationships with LVMH Community and Network
- Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support
- Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
- Free 24/7 confidential mental health support
Paid Time Off and Flexibility
- Flexible paid time off policy inclusive of Summer Fridays
Fertility and Family Planning
- Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
- Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
- Travel & lodging for those who can’t access care
- Back-up dependent Care and Tutoring
Fresh and LVMH ‘Perks’ and Discounts
- Fresh In-Store Discounts and Gratis
- LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
- Pre-Tax Commuter Benefits through Wage Works
- Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care
- Medical, dental and vision
Retirement and Additional Benefits
- 401k with Company Match + Additional Employer Contribution at eligibility
Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.
The salary range for this role is $65,000 - $90,000 USD.
This role is based in New York, NY.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Minimum of 2 years of social media experience, including internships
- Expertise with social media platforms such as Instagram and TikTok, including content formats, analytics, and tools
- Curiosity and interest in the beauty industry and online culture
- Excellent written and verbal communication skills
- Exceptional organization, attention to detail, and follow-through
- Strong judgment, problem-solving skills, and willingness to take initiative
- Comfort working in a fast-paced, entrepreneurial environment
- Bachelor’s degree in Business, Marketing, or equivalent
LVMH Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LVMH and has not been reviewed or approved by LVMH.
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Healthcare Strength — U.S. postings for multiple Maisons consistently cite medical, dental, vision, and disability coverage, and some add mental‑health support and wellbeing resources. Group‑level programs like the Heart Fund further reinforce health and crisis‑assistance support.
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Retirement Support — U.S. roles commonly highlight a 401(k) with employer contributions, with some postings noting two employer‑funded retirement plans. These elements signal strong employer‑backed savings options for eligible roles.
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Equity Value & Accessibility — The launch of LVMH Shares in 2024 opened employee share ownership to a large portion of the workforce across regions. This broadened access to equity adds long‑term value sharing beyond base pay.
LVMH Insights
What We Do
LVMH is the world leader in luxury. A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 79.2 billion euros in 2022 and 5600 stores around the world, we are the only group present in all major sectors of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, Selective Distribution. Our long-term vision, entrepreneurial spirit and constant search for new solutions set us apart. The success of our Group is only possible thanks to our employees: 196,000 passionate and committed women and men, representing 190 nationalities, work in our studios, workshops, wineries, factories, offices and boutiques all around the world. Their talent and their diversity are our strength. Being part of LVMH means being continuously inspired by our heritage, creativity and sense of the collective. We have exceptional stories to share and an unrivalled legacy to pass on to future generations. Being part of LVMH means being challenged. We set ambitious paths to excellence by continuously pushing the boundaries, raising our standards and renewing ourselves to ensure the long-term development of our Maisons. Being part of LVMH means belonging to one of the world’s most creative and innovative communities. We foster collaborations that enable our people to enrich their knowledge, grow their network and share their passions. Being part of LVMH means being supported in an inclusive and diverse workplace, where all voices are heard and each talent is given the means to thrive. In 6 different industries, across 81 countries, LVMH and its Maisons are committed to exemplary ethics, social and environmental responsibility. We strive to ensure that our products and the way they are made have positive impact on our entire ecosystem and on our host communities. At LVMH, we craft the future.
