Coordinator, Shared Services

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Gurugram, Haryana, IND
Hybrid
Junior
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
Individual contributor on the APAC HR Shared Services team responsible for HR data updates, record cleansing, org structure changes, SLA adherence, report and tracker preparation, and maintaining data quality and confidentiality while supporting internal HR partners.
Summary Generated by Built In

We are looking to speak to candidates who are based in Gurugram for our hybrid working

Position Expectations
  • As an Individual Contributor as part of the HR Shared Services, APAC team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met
  • Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
  • Support the cleansing and maintenance of HR data in alignment with company policies and global standards
  • Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
  • Assist in preparing reports and trackers for internal HR teams and audits
  • Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
  • Maintain confidentiality and accuracy when handling sensitive employee data
Key Skills & Abilities
  • 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
  • Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
  • Excellent analytical, communication, and problem-solving skills
  • Ability to learn quickly, ask questions, and follow through on assigned work
  • Comfortable working in a structured, process-driven environment
  • Good understanding of data governance frameworks and data quality
About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3273517553

Skills Required

  • Based in Gurugram for hybrid working
  • 1+ years experience in HR Operations / Shared Services or HR Data Entry/Management
  • Basic understanding of HR systems and HR data
  • Proficiency with Excel or Google Sheets
  • Familiarity with ticketing tools (e.g., Zendesk)
  • Excellent analytical, communication, and problem-solving skills
  • Ability to learn quickly, ask questions, and follow through on assigned work
  • Comfortable working in a structured, process-driven environment and meeting SLAs/metrics
  • Good understanding of data governance frameworks and data quality
  • Maintain confidentiality and accuracy when handling sensitive employee data

What the Team is Saying

Sunsharay
Sachin
Bianca
Garaudy
Erica
Ava
May

MongoDB Compensation & Benefits Highlights

  • Parental & Family Support Parental leave is set at 20 weeks paid and gender‑neutral (generally after one year of service), alongside 90% reimbursement for fertility, adoption, or surrogacy costs up to $50,000. Backup child/elder care via Care.com and parenting support (e.g., Cleo) add depth to family coverage.
  • Healthcare Strength Medical, dental, and vision options are broad, with some plans listing $0 employee‑only premiums, HSA contributions, and a free One Medical membership. Mental health resources include Spring Health (with therapy visits), an EAP, and a trained Mental Health First Aid network.
  • Equity Value & Accessibility Total rewards commonly include RSU equity grants and an Employee Stock Purchase Plan, creating meaningful ownership opportunities. Multiple role descriptions and benefits pages emphasize equity as a core component of compensation.

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The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
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