The Role
Coordinates company management and talent hospitality for sea-based entertainment productions. Responsibilities include talent onboarding, travel and housing logistics, payroll, medical and visa coordination, insurance, expense reconciliation, documentation, client systems, meetings, billables, shipping support, and policy compliance. The role serves as a primary contact for talent and requires collaboration across time zones, approximately 20% international travel, and occasional travel to ships.
Summary Generated by Built In
Job Title: Coordinator, Sea Production
Reports To: Director, Sea Production
Working Hours: Normal office hours are 09:00 to 17:00
Place of Work: NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101
Salary Range: $64,000 - $65,000
ABOUT RWS GLOBAL
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products.
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, FIFA, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
JOB SUMMARY
Reporting to the Senior Production Manager, the Coordinator, Sea Production is responsible for leading the company management and talent hospitality across all entertainment products RWS produces for our client; ensuring each group feels welcomed, taken care of, and supported from the moment they are cast through rehearsals, contract, and eventual debarkation. This position is also responsible for upholding the RWS and client brand standards and supporting the operational needs/ efficiency of Sea Production operations.
As part of a global Sea Production team, this role requires collaboration across multiple time zones, frequent international travel and the ability to support multiple clients and projects simultaneously in a fast-paced, dynamic environment.
Responsibilities
- Providing holistic company management for all entertainment product talent (welcome and onboarding, travel and housing logistics, payroll onboarding and management, medical and visa management, etc)
- Acting as the main contact for all talent questions relating to travel, housing, onboarding, and payroll
- Creating and coordinating medical appointment schedules; ensuring talent knows where to go and what to do
- Securing and managing all talent insurance policies
- Managing client-specific digital onboarding and travel systems
- Handling expense reimbursement and reconciliation
- Shipping and receiving support
- Logging and filing all talent documents, itineraries, etc.
- Supporting reconciliation and processing of monthly billables
- Supporting all talent welcome, orientation, and travel meetings
- Supporting studio needs as assigned
- Ensuring all internal and external stakeholders are following the policies set by the client delivery team
- Traveling to ships as necessary
Please Note: While this is an accurate and comprehensive description of the role, the above Roles & Responsibilities are not an exhaustive list of all duties, skills, efforts, requirements or working conditions associated with the position, and may require additional tasks be performed as assigned.
Qualifications
Qualifications
- A BFA/BA degree in the Theatre/ Entertainment fields or equivalent professional experience
- 1-3 years of experience in the entertainment industry (stage management, company management, theatrical admin, etc)
- Advanced written and verbal communication skills
- Must be proficient in Excel and MS Office applications
- A flexible schedule allowing for approximately 20% international travel
- Motivation, dedication, passion, integrity, collaboration, and self-direction
Additional Qualifications
- Ideal candidates also have:
- Hospitality experience
- Cruise ship and/or Theme Park experience
- A valid passport for the duration of employment for all travel-related roles. Proof of vaccination against COVID-19 (or proof of exemption) will be required.
Company Benefits
- Competitive Salary
- Flexible working schedule, depending on position
- Company 401K
- Health Benefits – Medical, Dental, and Vision
- Unlimited PTO
- Commuter Benefits
- Summer Fridays
- Cafeteria Plan
- Pet Friendly
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
Skills Required
- BFA or BA degree in Theatre or Entertainment fields, or equivalent professional experience
- 1-3 years of experience in the entertainment industry, such as stage management, company management, or theatrical administration
- Advanced written and verbal communication skills
- Proficiency in Excel and Microsoft Office applications
- Flexible schedule allowing approximately 20% international travel
- Valid passport for the duration of employment
- Proof of COVID-19 vaccination or approved exemption
- Hospitality experience
- Cruise ship and/or theme park experience
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The Company
What We Do
RWS Global is a full-service company on a mission to elevate experiences everywhere. Leveraging our expertise in creative development, live productions, experiential design, casting and much more, we turn moments into powerful memories for guests worldwide.
