Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
ResponsibilitiesSupport the Sales Executives with relevant sales tasks including follow up on ongoing and new business with customers
Preparing and sending of rate quotations to customers
Monitor quotation and customer performance including tenders and follow up with customers where required
Dispute & Exception management
Give clear handover info to Customer Service
Assist Customer Service with problem solving related to a customer issues where required
Validate and Input of new customer data into Salesforce and FIS
Handling updating of CRM with customer calls, rate offers, customer follow ups done
University degree or equivalent
Good command of written and spoken English
Working knowledge of MS Office
Able to work well with others and follow guidelines
Positive attitude
FIS knowledge
Receptive and be able to grasp new ideas and drive for personal development
Must have:
At least 2-3 years of experience in shipping and sales.
Saudi nationality.
Skills Required
- University degree or equivalent
- Good written and spoken English
- Working knowledge of Microsoft Office
- Ability to work well with others and follow guidelines
- Positive attitude
- FIS knowledge
- Receptive to new ideas and committed to personal development
- At least 2–3 years of experience in shipping and sales
- Saudi nationality
Hapag-Lloyd Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hapag-Lloyd and has not been reviewed or approved by Hapag-Lloyd.
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Retirement Support — Pension contributions and German social-security coverage are explicitly provided for seagoing employees. Retirement arrangements are also emphasized in shore-based and apprenticeship contexts, strengthening the overall package.
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Leave & Time Off Breadth — Onboard roles feature a 1:1 work-and-leave rotation with protected vacation time. Vacation pay and structured time off are also cited across certain contracts.
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Strong & Reliable Incentives — A 13th‑month salary and performance-based bonuses are included for many seagoing roles and in some shore-based packages. Incentive pay features alongside base salary to bolster overall earnings.
Hapag-Lloyd Insights
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
