Coordinator, Quality Assurance

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Anchorage, AK, USA
In-Office
Entry level
Information Technology • Professional Services • Security • Consulting
The Role
The Quality Assurance Coordinator assists in managing the Quality Assurance system by controlling documents, maintaining SOPs, and handling customer inquiries while adhering to regulatory compliance.
Summary Generated by Built In
Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Quality Assurance Coordinator will assist with the administration and document control of the Quality Assurance system set forth by the laboratory's policies and procedures in accordance with the accrediting body and regulatory compliance.

JOB FUNCTIONS

  • Provides assistance in administration and document control of the Quality Assurance system
  • Under the direction of the Quality Assurance Management, maintains the EHS site and North American Operations Procedures (processes SOPs, routes SOPs for routine review, maintains a current index for each section of the Manual, assigns numbers to new SOPs, publishes and approves SOPs into the appropriate department folders, routes SOPs to other sites, and archives SOPs).
  • Maintains SOPs and forms
  • Answers customer questions pertaining to administrative matters in efficient manner that cultivates trust and reliability
  • Answers and directs customer inquiries to the appropriate technical staff or management
  • Sets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automation
  • Maintains the company’s Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)
  • Documents assignment, tracks, and brings to closure Change Control Requests
  • Assists in managing and controlling customer methods
  • Assists in managing customer protocols and reports including Method Transfer, Method Validation and Stability.
  • Adheres to internal standards, policies, and procedures
  • Performs other administrative tasks and duties as assigned

Qualifications

EDUCATION AND EXPERIENCE

  • High School diploma or equivalent Required
  • 0-2 years of job-related experience Preferred

KNOWLEDGE / SKILLS / ABILITIES

  • Language Skills: Basic
  • Mathematical Skills: Basic
  • Reasoning Skills/Abilities: Intermediate
  • Computer Skills: Intermediate
  • Attention to Detail: Intermediate
  • Ability to manage and coordinate multiple projects in a fast-paced highly professioanl environment. 

Please note, this is a seasonal role.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Skills Required

  • High School diploma or equivalent
  • 0-2 years of job-related experience

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

  • Healthcare Strength Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
  • Retirement Support A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
  • Strong & Reliable Incentives Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.

SGS Insights

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The Company
99,600 Employees
Year Founded: 1878

What We Do

SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.

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