MTN Group

Coordinator - Products Core B2B.Enterprise Business Unit

Posted Yesterday

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Douala, Wouri, Littoral, CMR

In-Office

Mid level

Big Data • Other • Financial Services

The Role

Supports the development, commercialization, enhancement, and lifecycle management of MTN’s B2B product portfolio. Monitors performance, profitability, market trends, customer adoption, and competitor activity while identifying opportunities for innovative enterprise products and ICT services. Coordinates cross-functional implementation teams, supports product roadmaps, business cases, go-to-market execution, governance, and compliance, and prepares performance reports and recommendations for management.

Summary Generated by Built In

The Coordinator Products B2B is responsible for supporting the design, development, launch, enhancement, and lifecycle management of MTN's B2B product portfolio. The role ensures that enterprise products and services remain competitive, profitable, and aligned with customer needs, market trends, and MTN Group strategy. The position reports to the Manager, B2B Products and is based at the Head Office, Douala.

Responsibilities

Develop and manage B2B products and services from concept through commercialization and ongoing lifecycle management.
Monitor product performance, profitability, market penetration, and customer adoption.
Identify new business opportunities and propose innovative products, ICT solutions, and value-added services for corporate, SME, and public sector customers.
Coordinate cross-functional teams (Technology, Marketing, Customer Service, Finance, EBU, MFS, etc.) to ensure successful product implementation and delivery.
Analyze market trends, competitor activities, and technological developments to drive portfolio growth and continuous improvement.
Support product roadmaps, business cases, Go-to-Market execution, and product enhancement initiatives.
Ensure compliance with product lifecycle management processes, policies, and governance requirements.
Prepare progress reports, performance reviews, and recommendations for management.

Qualifications

Degree in Telecommunications, Computer Science, Engineering, or Marketing.
At least 3 years of experience in telecommunications, product development, or portfolio management.
Strong knowledge of Enterprise Business (B2B), ICT solutions, mobile technologies, and digital services.
Excellent analytical, planning, communication, and stakeholder management skills.
Fluency in both English and French.

Skills Required

Degree in Telecommunications, Computer Science, Engineering, or Marketing
At least 3 years of experience in telecommunications, product development, or portfolio management
Strong knowledge of Enterprise Business B2B, ICT solutions, mobile technologies, and digital services
Excellent analytical, planning, communication, and stakeholder management skills
Fluency in both English and French

MTN Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.

Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.