Job Summary
Coordinates and facilitates business functions in support of department operations/administration to include generation of reports, communication and follow up with internal/external customers as appropriate, problem resolution and service recovery. Performs other duties as assigned.Responsibilities
- Provides direction and leadership in office administration by coordinating activities through excellent organizational and time management skills.
- Compiles, prepares and analyzes reports to provide necessary data/information for decision making by gathering information in a confidential manner, utilizing appropriate sources.
- Assists in the development and implementation of standard operating office procedures and provides training as appropriate to implement such change/revisions.
- Plans, coordinates and provides administrative support through project management, preparation of materials for presentations, training, etc. and proficiency in the use of computer applications and software.
- Maintains strong working relationships with internal and external customers by providing service assistance and open communications.
- Completes assigned goals.
Specifications
Experience
Minimum Required
- 4 years of office experience.
Preferred/Desired
- Knowledge of medical terminology preferred.
Education
Minimum Required
- Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administrationas normally acquired through the completion of 1 year college or equivalent experience.
Preferred/Desired
- Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
- Proficiency and skill in computer software/applications, (including comparable Microsoft products) project oversight, development of presentations/materials and possess excellent organizational and interpersonal skills. Ability to type 30 words per minute.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Skills Required
- Four years of office experience
- One year of college or equivalent experience demonstrating technical office coordination and administration knowledge
- Proficiency with computer software and applications, including comparable Microsoft products
- Experience with project oversight and development of presentations and materials
- Excellent organizational and interpersonal skills
- Ability to type 30 words per minute
- Knowledge of medical terminology
- Associate degree
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
