Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
**This position will report to the Daytona Beach Office, full time**
SummaryOrganizes, scans and files medical records and other documents received from customers to support a paperless workflow. Process rated age requests. Process mail received at office location both inbound and outbound. Prepare physical checks from accounting for outbound mailing. Prepare inbound paper medical bills and Medicare letters for processing. Prepare and mail customer packets.
Essential Duties and FunctionsSorts, organizes and scans all medical records (to include online and printed pages) and other documents related to IMPAXX/ Bridge Pointe referrals.
Scans and verifies medical bills and Medicare letters electronically.
Processes inbound and outbound physical mail.
Reviews pertinent medical records for rated age request, sends the request to assigned broker and follow up to obtain.
Pulls and properly disposes of files for closed referrals on “destroy” list.
Types variety of materials, including envelopes, labels and other correspondence as needed.
Any other duties as may be assigned.
Required Qualifications
Minimum High School Diploma or equivalent
Basic Working Knowledge of MS Office Suite
Speech and hearing sufficient for in-person and telephone communications 7 – 8 hours per day.
Vision sufficient for the use of computer monitors 7 – 8 hours per day.
Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse, and telephone 7-8 hours per day.
Manual dexterity, arm and upper body range of motion sufficient to sort, organize paper records up to 7-8 hours per day
Ability to sit and/or stand within a confined cubicle or workstation for 7 – 8 hours per day.
Ability to reach, squat, stoop and bend
Ability to lift and maneuver up to 50 lbs. without assistance
Ability to work in a work environment where noise from office equipment is usually present
Work is done primarily indoors, office environment
Noise from office equipment is usually present
Starting Pay
$16.00 - $17.00 Hourly
The pay range listed above has been set in good faith based on the role’s requirements, geographical considerations and applicable budget.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
