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Position Summary:
Florida Atlantic University is seeking a Coordinator of Contracts and Assignments. - Boca Raton, FL.
The Coordinator of Contracts and Assignments reports to the Assistant Director of Contracts and Assignments Operations and is responsible for coordinating activities related to the housing assignments of new residential students and special populations on the Boca Raton and Jupiter campuses. The Coordinator creates increased efficiency and improves operations for students and staff in Housing and Residential Education.
Summary of responsibilities:
Process assignments, appeals, cancellations, and assignment change requests for West Campus (first-year housing), graduate student housing, and Jupiter Wilkes Honors College.
Collaborate with the Assistant Director to serve as a point of contact for housing renewals and room self-selection
Serve as the main point of contact to track and process Wilkes Honors College housing exemptions
Process housing applications and assignments for special populations
Serve as the primary contact for internship and guest housing. Verify billing and payment receipt.
Provide customer service support for the Central Housing and Residential Education Office. Respond to phone calls and in-person queries professionally, efficiently, and in a courteous and approachable manner.
Assist students, prospective students, and family members in solving problems, connecting with resources, and addressing concerns. Respond to issues and concerns with sensitivity, empathy, and care.
Provide information about housing policies, procedures, and availability.
Keep records of customer interactions and transactions—record details of inquiries, comments, and complaints.
Serve as the backup to the Office Manager Specialist as it relates to answering phones and assisting with in-person inquiries as needed.
Ensure confidentiality and accuracy of all student and housing information.
Maintain data integrity of student housing information in StarRez and other confidential data systems.
Assist with processing the unclaimed mail process at the end of each semester in partnership with the mail vendor.
Assist with Admissions and other University events as needed.
Participate in training and development opportunities to stay current with procedures and policies within Housing and Residential Education and Florida Atlantic.
Attend and participate in staff meetings.
Takes an active interest in identifying and participating in their professional development opportunities during business hours.
Serve as essential personnel.
Perform other job-related duties as assigned.
FAU Benefits and Perks
If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program.
Sick Leave Pool Program.
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Paid Community Engagement Volunteer Service Day
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php
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Minimum Qualifications:
A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.Preferred Skills/Qualifications:
Strong written and verbal communication skills.
Excellent interpersonal and organizational abilities.
Proficiency in office computer systems, including Mac OS and Microsoft Office Suite (Excel, Word, PowerPoint, etc.).
Demonstrated experience performing general administrative duties in a professional setting.
Salary:
$44,000 per year.College or Department:
Division of Student Affairs: University HousingLocation:
Boca RatonWork Days and Hours:
Monday - Friday, 8am - 5pm. Some nights and weekends.Application Deadline:
2025-10-17Special Instructions to Applicant:
This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.
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What We Do
Florida Atlantic University, founded in 1961, is currently serving more than 30,000 undergraduate and graduate students at sites throughout its six-county service region in southeast Florida. The University's student body, which ranks as the most ethnically and culturally diverse in Florida's State University System, includes many men and women of non-traditional age.
Long known as an outstanding teaching institution, FAU is undergoing rapid development as a center of cutting-edge research, particularly in the biomedical arena. This process has been accelerated by the University's partnerships with four internationally known biomedical research organizations, the Scripps Research Institute, the Vaccine and Gene Therapy Institute, the Torrey Pines Institute for Molecular Studies and the Max Planck Society. Additionally, FAU's Charles E. Schmidt College of Medicine recently welcomed its inaugural class.
