Coordinación de Afiliados

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:

Permanent Regular

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Pluxee is a global player in employee benefits and engagement that operates in 31 countries, hepling companies attract, engage, and retain talent.

Powered by over 5,000 engaged team members, Pluxee serves as a trusted partner to over 500,000 customers, 36 million consumers and 1.7 million merchants worldwide.

Conducting its business as a trusted partner for over 45 years, Pluxee has helped make work not just a place to be, but a place to belong. Our Vision is to strengthen our positive impact on all its stakeholders by promoting solidarity, diversity, inclusion, and sustainability, in pursuit of progress for all.

 

Life at Pluxee 

At Pluxee México we offer our collaborators the possibility of positively impacting people´s lives, the possibility of growing professionally through continuous learning, the invitation to not stand still and adapt to changes. Our collaborative and friendly work team motivates us to give our best.

• A meaningful job: build the future of employee benefits and open up a world of opportunities to help people enjoy more of what really matters in their lives. It counts!
• An attractive offer: competitive salary, multiple benefits (meal tickets, health insurance, etc...), parental benefits, internal events, and more!
• A great culture: we authentically respect and care for our people, embrace new ideas, promote a culture of recognition, value building diverse teams, and care for the planet with our sustainability strategy.

 

Cultural fit

At Pluxee we think outside the box! To be successful you will need:

• Spirit Tireless: Your energy, giving your best, even in changing and challenging times.
• Desire to Add: Propose solutions, be decisive, autonomous and independent.
• Teamwork: Your mentality aimed at collaborating and seeking victories together.
• Criterion and Knowledge: Your experience and desire to grow.
• Adaptable: Availability to work in a hybrid model (4 days in our Mexico City office and 1 day home office).
• Oriented towards operational excellence: Find solutions and learn from difficult experiences.

🚀 Your next challenge

What you’ll be doing:
Merchant Sales Managers are responsible from leading the merchant sales professionals for the assigned category, segment or geography and expected to monitor and increase the performance of the team by supporting them with individualized coaching and closing key deals:
• Manages the associated merchant sales team (regional, segmented etc) executing the commercial goals and strategies of the merchant organization.
• Hires and retains team members, builds effective teams, leads team to achieve targets defined for the team.
• Identifies common themes in team member development plans, proposes and designs corporate training programs for specific technical / soft skills where needed
• Defines and monitors essential metrics and KPI's to review the performance of his/her sales team.
• Provides merchant sales team members with formal individual coaching regarding the performance measurement metrics in use.
• Executes affiliation plan in the assigned region/segment, identifying new merchant trends & significant merchant clusters.
• Develops relationships with key merchant decision makers, ensures profitable retention of key account merchants.
• Monitors competition activity in the assigned region/Segment, filters systematic movements and provides structured feedback to marketing teams.
• Plans and executes rapid ad-hoc affiliation projects as per major client requests in a timely and organized manner.
• Monitors merchants' lifecycles and identifies pain points, providing structured feedback to management and marketing teams.
• Analyses merchant loss reasons, building action plans to prevent avoidable loses
• Balances team efforts on new affiliation, commercial negotiations, upselling & cross selling depending on the conjuncture and team composition
• Ensures efficient use of CRM by the team, uses CRM data in periodical performance / pipeline reviews.
• Ensure compliance with commercial policies and procedures of the entity..
Education Requirements:
• BA/BS degree required
Work Experience Requirements:
• Min 2 years in people management
• Min 5 years of experience on a client facing field role
• Previous experience in retail industries is preferred
• Proficiency in Microsoft Office
• Knowledge of CRM software (sales force)
• Knowledge of the industry or market in which he or she is conducting analyses.
• Knowledge of local retail market
• Familiarity with Payment Technologies
• Local product specifics (technical, legal, social aspects)
• KPIs (data) understanding
• Understanding of the technical aspects of Sodexo merchant products
• Understanding Data protections regulations
• LinkedIn (and similar networking / social tools)
Moreover, you can:
• Building strong customer relationships and delivering customer-centric solutions
• Securing and deploying resources effectively and efficiently
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Consistently achieves results, even under tough circumstances.
• Remains calm and objective in emotional or stressful situations.
• Recovers quickly from problems and setbacks.
• Follows guidance on how to respond to challenging or volatile situations.
• Stays focused on tasks despite disruptions or obstacles.
• Holding oneself and others accountable for meeting commitments
• Developing people to meet both their career goals and the organisation’s goals
Languages:
Add language requirements
• English - intermediate
Competencies:
Adaptability (Competent)
Builds effective teams (Competent)
Business Analysis (Competent)
Contract Drafting and Negotiation (Competent)
Drives results (Competent)
Merchant Acquisition and Onboarding (Competent)
Problem-Solving (Competent)
Sales Analytics (Competent)
Sales technology platforms and tools (Competent)
Stakeholder Management (Competent)
📍 Your location
CDMX
☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

“For recruitment, retention, or promotion processes at Pluxee, we do not discriminate based on race, religion, sexual orientation, condition, physical appearance, or socioeconomic status; nor do we request medical certificates for pregnancy or Human Immunodeficiency Virus (HIV).”