Convai UI Engineer

Posted Yesterday
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Ellerslie, NZL
In-Office
Mid level
Internet of Things • Consulting
The Role
Own and implement UI for core product surfaces (admin tools, chatbot interfaces, reporting). Design and build high-quality front-end solutions, conduct user research and rapid prototyping, create reusable components and apply design systems, collaborate with engineers and stakeholders, and support accessibility reviews and basic accessibility testing.
Summary Generated by Built In

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

At Convai, we are redefining how the world interacts with technology. Our flagship SaaS platform, Oration, leverages Conversational AI and digital assistants to automate complex interactions and uncover deep enterprise insights for contact centres. We believe in building powerful, cutting-edge technology that remains effortlessly intuitive and beautiful for the people who use it.

Are you a frontend developer with an exceptional eye for design? Or are you a UI Designer who loves jumping into the code to see your creations come to life?

We are looking for a UI Engineer—a rare hybrid professional who sits right at the intersection of creative design and technical execution. You will own the look, feel, and implementation of core product surfaces, including our admin tool, chatbot interfaces, and data reporting modules.

Responsibilities:

  • Design and build high-quality front-end solutions for core product surfaces

  • Conduct user research and rapidly prototype

  • Build reusable front-end components and apply established design systems to ensure consistency and scalability

  • Collaborate with developers, delivery teams and stakeholders

  • Support accessibility reviews and basic accessibility testing

Key Skills and Experience:

  • Bachelor’s Degree in Computer Science, UI/UX Design, or similar technical/creative discipline

  • 3+ years of commercial experience blending product/UI design with hands-on frontend development.

  • Good visual design judgement and attention to detail

  • Strong communication skills, a collaborative working style, and a pragmatic approach to problem solving

  • Proficiency in React.js, CSS, JavaScript, and TypeScript

Desirable:

  • Familiarity with conversational AI

  • Hands-on experience with accessibility compliance testing practices.

This role is home based, but you will need to be Auckland-based to join the team at our Ellerslie office for collaboration days . 
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.  We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm, and find your purpose.

Skills Required

  • Bachelor's Degree in Computer Science, UI/UX Design, or similar technical/creative discipline
  • 3+ years of commercial experience blending product/UI design with hands-on frontend development
  • Proficiency in React.js, CSS, JavaScript, and TypeScript
  • Good visual design judgement and attention to detail
  • Strong communication skills, collaborative working style, and pragmatic problem solving
  • Support accessibility reviews and basic accessibility testing
  • Familiarity with conversational AI
  • Hands-on experience with accessibility compliance testing practices
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The Company
HQ: Melbourne
4,781 Employees
Year Founded: 1979

What We Do

At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive

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