Controls Partner, Senior Manager

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.

At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence, and leading with heart—enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.

We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

Accountabilities:

o Knowledge of business areas, products, processes and platforms to be able to assess risk

o Collaboration with various stakeholders across the bank and business units to improve overall control

effectiveness through detailed documentation of control assessments, procedures, and findings.

o Identification and investigation of potential weaknesses and issues within internal controls to

promote continuous improvement and risk mitigation aligned to the bank’s control framework,

prioritised by its severity to disrupt bank operations.

o Development of reports to communicate key findings from risk assessment including control

weaknesses and recommendations to control owners, senior management, and other stakeholders.

o Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned

to established and evolving policies, regulation, and best practice.

o Implementation of adherence to the Barclays Controls Framework and set appropriate methodology

of assessing controls against the Controls Framework.

Expectations:

o To advise and influence decision making, contribute to policy development and take responsibility for

operational effectiveness. Collaborate closely with other functions/ business divisions.

o Influence a team performing complex tasks, using well developed professional knowledge and skills to

deliver on work that impacts the whole business function. Set objectives and coach employees in

pursuit of those objectives, appraisal of performance relative to objectives and determination of

reward outcomes

o Lead collaborative assignments and guide team members

through structured assignments, identify the need for the inclusion of other areas of specialisation to

complete assignments. They will identify new directions for assignments and/ or projects, identifying

a combination of cross functional methodologies or practices to meet required outcomes.

o Consult on complex issues; providing advice to People Leaders to support the resolution of escalated

issues.

Specific to this role:

o Identify ways to mitigate risk and developing new policies/procedures in support of the control and

governance agenda.

o Take ownership for managing risk and strengthening controls in relation to the work done.

o Perform work that is closely related to that of other areas, which requires understanding of how areas

coordinate and contribute to the achievement of the objectives of the organisation sub-function.

o Collaborate with other areas of work, for business aligned support areas to keep up to speed with

business activity and the business strategy.

o Engage in complex analysis of data from multiple sources of information, internal and external

sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems

creatively and effectively.

o Communicate complex information. 'Complex' information could include sensitive information or

information that is difficult to communicate because of its content or its audience.

o Influence or convince stakeholders to achieve outcomes.

To be successful in this role, you should have:

o A background in financial services with experience in risk oversight and control activities, including

issue resolution, documentation of safeguards, and Risk and Control Self-Assessment

o The ability to review processes, recognize potential risks, and establish the safeguards needed to

reduce those risks. This includes evaluating requirements within Barclays Standards and ensuring

existing documented safeguards meet expectations

o Demonstrated ability to collaborate effectively with business stakeholders and subject matter experts

to successfully complete assignments

Some other highly valued skills may include:

o Prior gap assessment experience (preferred)

o FinTech experience (preferred)

o Prior Risk and Control Self-Assessment (RCSA) experience

 

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls,

change and transformation, business acumen, strategic thinking, digital and technology, as well as job-

specific technical skills.