Jobs at Best Egg

Develops and monitors credit strategies for home-secured personal loans, including underwriting, pricing, loan amounts, and fees. Designs champion/challenger tests, performs scenario and financial impact analysis, creates reporting, and partners with Decision Science on credit models. The role supports portfolio growth, web funnel conversion, investor risk and return targets, and strategy improvements through data-driven analysis and cross-functional collaboration.

Leads enterprise Email strategy across lifecycle, remarketing, and cross-sell programs. Owns channel roadmaps, segmentation, personalization, testing, performance measurement, deliverability, compliance, campaign operations, and budget management. Partners with Marketing, Product, Analytics, Data Science, Technology, Creative, Legal, and Compliance to drive measurable growth while protecting customer trust. Manages, coaches, and develops the Email team and influences senior stakeholders across the organization.

Owns credit loss forecasting processes, models, assumptions, and portfolio guidance for personal lending products. Performs scenario analysis, evaluates macroeconomic impacts, sizes changes to underwriting and pricing policies, supports return targets, maintains governance, escalates risks, and partners with Credit Strategy, Capital Markets, and Data teams. The role requires independent judgment, senior stakeholder influence, and mentorship of junior analysts.

Own complex AWS cloud infrastructure and platform initiatives, including CI/CD, Infrastructure as Code, automation, observability, reliability, security, and incident response. Lead troubleshooting, architecture discussions, resilience improvements, operational standards, and high-impact incident resolution. The role also provides technical mentorship, influences cross-team engineering decisions, and participates in an on-call rotation.

Provides independent second-line oversight and challenge of consumer credit underwriting, pricing, loan assignment, verification, and portfolio strategies. Monitors portfolio performance, identifies emerging risks and deterioration, evaluates strategy changes against risk appetite and regulatory expectations, develops senior-management reporting and dashboards, escalates material issues, and supports audits, regulatory examinations, and remediation.

Lead product vision and roadmap for secured loans, driving end-to-end delivery through cross-functional collaboration. Use customer research, metrics, A/B testing, and outcome-focused iteration to balance customer experience, business results, and risk management.

Own and execute credit, pricing, and offer strategies for consumer lending products. Translate risk appetite and profitability targets into decisioning logic, segmentation, pricing tiers, and operational rules. Design and evaluate champion/challenger tests, analyze approval, conversion, yield, loss, and profitability metrics, and prepare performance reporting. Partner cross-functionally to implement strategies, monitor outcomes, and recommend targeted optimizations to improve risk-adjusted yield within established frameworks.

Build and deploy machine learning models and end-to-end pipelines for marketing targeting, customer outcomes, and loan origination. Responsibilities include feature engineering, experimentation, model evaluation, monitoring, documentation, governance, and translating analytical findings into business recommendations. The role collaborates with marketing, analytics, product, and cross-functional stakeholders to deliver explainable, compliant solutions.