A day in the life:
- Design Smart Controls: Create and uplift automated, scalable controls that are efficient, sustainable, and reduce reliance on manual workarounds.
- Risk Framework Evolution: Help shape a modern, dynamic operational risk and control framework aligned with lending and credit analytics functions.
- Change Support: Provide risk oversight for product and business change, identifying control gaps and working cross-functionally to deliver effective solutions.
- Control Assessment & Governance: Lead risk and control self-assessments (RCSAs), support control testing, and manage issue/action tracking.
- Stakeholder Collaboration: Work across all three lines of defence to ensure controls are understood, adopted, and deliver measurable impact.
About you:
- You’re passionate about control design, with an interest in automation and AI-first thinking.
- You have extensive experience in operational risk or controls in a regulated consumer credit environment.
- A strong communicator and collaborator, able to challenge constructively and drive consensus on risk decisions.
- Can apply a data-led, outcome-oriented approach to control effectiveness and design.
- You thrive in fast-paced, evolving environments and balance structure with agility.
- Possess a good understanding of the UK regulatory environment and actively keep your knowledge current.
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What We Do
We’re Zopa, and we want to make money work better for you. Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer’s needs at their heart. We’re proud that this dedication is reflected in our excellent rating on TrustPilot. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future. We’re not the new kids on the block though - we’ve been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances. We’ve lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.
