Control Tower Specialist

Posted 4 Days Ago
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Riyadh, SAU
In-Office
Entry level
Biotech
The Role
The Control Tower Specialist coordinates order fulfillment, manages truck arrangements for timely deliveries, troubleshoots in-transit issues, and maintains delivery tracking sheets.
Summary Generated by Built In

To act as pivot between Order fulfilment and customer for achieving timely deliveries. Responsible for arrangement of trucks, in-transit troubleshooting and POD retrievals from transporters and internal teams

• Receive order delivery instructions from fulfilment Team

• Create daily dispatch Plan and arrangement of trucking in view of date and time, relevant temperature modes and other special handling requests

• Continuous coordination with transporters for timely arrival of trucks at loading warehouses and delivery at customer sites

• Track and maintain master delivery sheet for all trucking and order related data updates and status

• Retrieve POD from driver/transporter and Maintain POD status in Master delivery sheet

• Support and troubleshoot for in-transit delivery issues by coordinating with drivers, sales representatives and other delivery representatives

• Report and investigate delivery related incidents and prepare RCA

• Coordinate with sales, customer service and fulfilment team for RMA and demo activities, for retrieval and movement of stock/equipment from customer site

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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