Control Tower Specialist

Posted 4 Days Ago
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Riyadh, SAU
In-Office
Entry level
Healthtech
The Role
The Control Tower Specialist coordinates between Order Fulfilment and customers to ensure timely deliveries, manages truck arrangements, and troubleshoots in-transit issues.
Summary Generated by Built In

To act as pivot between Order fulfilment and customer for achieving timely deliveries. Responsible for arrangement of trucks, in-transit troubleshooting and POD retrievals from transporters and internal teams

• Receive order delivery instructions from fulfilment Team

• Create daily dispatch Plan and arrangement of trucking in view of date and time, relevant temperature modes and other special handling requests

• Continuous coordination with transporters for timely arrival of trucks at loading warehouses and delivery at customer sites

• Track and maintain master delivery sheet for all trucking and order related data updates and status

• Retrieve POD from driver/transporter and Maintain POD status in Master delivery sheet

• Support and troubleshoot for in-transit delivery issues by coordinating with drivers, sales representatives and other delivery representatives

• Report and investigate delivery related incidents and prepare RCA

• Coordinate with sales, customer service and fulfilment team for RMA and demo activities, for retrieval and movement of stock/equipment from customer site

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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The Company
Washington , DC
57,802 Employees
Year Founded: 1984

What We Do

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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