Control Manager for Marketing and Communications - Vice President

Job Description
J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader in banking, payments, markets, and securities services, trusted by the world's most significant corporations, governments, and institutions. The Controls Organization, in collaboration with the business, oversees the CIB's risk and control environment, ensuring robust governance and risk management systems.
As a Control Manager Vice President within the Commercial & Investment Bank, you will be responsible for oversight and governance of the CIB Marketing and CIB Communications control environment. You will deliver an enterprise-wide framework to manage control-related processes, develop and manage the end-to-end process for identification and remediation of control issues, and monitor the effectiveness of control implementation. This role requires collaboration with functional leads to identify risks and perform ongoing monitoring of the operational risk and control environment.
Job Responsibilities:

• Assess operational risks for CIB Marketing and CIB Communications and translate into business impact.
• Design operational controls in partnership with business executives, including metrics and validation.
• Provide control-related subject matter expertise to CIB Marketing and CIB Communications.
• Assess the effectiveness of governance relative to programs and business processes.
• Lead and coordinate end-to-end audit, compliance, and regulatory exams with business leads.
• Manage actions and remediation of issues, including close out of Regulatory/Audit issues and supporting KEYs submissions.
• Review regulatory change, industry patterns, and external events to proactively identify operational risks.
• Develop and maintain operational risk policies and procedures.
• Monitor the effectiveness of control implementation and provide ongoing reporting.
• Collaborate with functional leads to ensure alignment with business objectives and risk appetite.
• Communicate control-related updates and findings to regulators, executives, and key partners.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree or equivalent experience required.
• 7 years of financial services experience in controls, audit, quality assurance, risk management, or compliance.
• Proficient knowledge of control and risk management concepts, including Risk & Control Self-Assessment.
• Experience driving strategic regulatory initiatives to address key control requirements.
• Strong verbal, written, and technical communication skills; strong presentation skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications, Skills, and Capabilities:

• Experience working in an information technology area/environment (e.g., IT Auditing, Programming Controls, Data Management and Governance).
• Strong understanding of Data and Analytics.
• Excellent influence skills for engaging stakeholders and driving organizational change.
• Competence in quantitative reporting for data governance and control reporting.
• Advanced proficiency with Microsoft Office (Excel, Word, PowerPoint, Visio, Project).

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.