As an Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will support the control management team by partnering with stakeholders to analyze risks, identify gaps, and assist in designing and monitoring controls using digital tools and data analytics. You will support Risk & Control Self-Assessments and control program initiatives while building expertise in automation, AI/ML, and LLM practices.
Job responsibilities:
- Collaborate with stakeholders to analyze the business’s risk and control environment, spot gaps and new risks, and dig into the root causes of issues.
- Support design, implement, and monitor controls using digital tools, automation, and data analytics to support a forward-thinking risk culture.
- Dive into program data (like KRI/KPI), use analytics and visualization tools, and create reports that help drive smart decisions.
- Support Risk & Control Self-Assessments by collecting information for process walkthroughs and mapping exercises with business units.
- Support control program initiatives, making sure we meet regulatory requirements and tackle key operational risks, while finding improvements through innovation and tech.
- Stay ahead of the curve by bringing skills like digital risk management, automation, AI, and agile practices into your daily work.
- 3+ years in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Risk Management & Controls: Understands basic risk and control concepts, follows escalation procedures, and identifies straightforward risks with supervision.
- Change Management: Supports change initiatives, learns change management tools and processes, and assesses impact with supervision.
- Influence: Develops persuasion skills using basic facts, engages stakeholders in discussions, and seeks support for complex negotiations.
- Internal Stakeholder Management: Builds working relationships with internal stakeholders, communicates clearly, and understands stakeholder needs with guidance.
- Communication & Presentation Skills: Creates basic presentations with guidance, writes clear and concise documentation, and engages in discussions through active listening while developing the ability to summarize and confirm understanding.
- Teamwork: Contributes to team goals, collaborates across groups, and promotes an inclusive environment with support.
- Knowledge Sharing & Lessons Learned: Participates in lessons learned sessions with guidance, captures project insights and challenges, applies past learnings to current work, and requires support structuring knowledge transfer effectively.
- Analytical Thinking & Decision Making: Organizes and compares basic information, applies structured approaches to simple problems, evaluates options to make straightforward fact-based decisions, and draws conclusions with guidance while identifying relevant stakeholders
- Policies, Procedures, and Regulatory Requirements: Learns JPMC policies, standards, and regulations, applies requirements based on business and product context with guidance, adheres to current policies, and understands how regulations relate to risk and control environment.
- Data Literacy & Automation Awareness: Reads and interprets basic data, learns analysis and automation techniques (including ML capabilities), identifies efficiency opportunities with guidance, communicates insights with support to ensure accuracy, and translates technical concepts to business value.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 3+ years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Basic knowledge of risk and control concepts, escalation procedures, and risk identification.
- Ability to support change initiatives and assess impacts with guidance.
- Ability to influence stakeholders, build internal relationships, and communicate clearly.
- Ability to create basic presentations, write documentation, and participate effectively in discussions.
- Ability to collaborate across teams and contribute to team goals.
- Ability to participate in lessons learned and apply prior project insights.
- Analytical thinking and fact-based decision-making skills.
- Familiarity with JPMC policies, standards, and regulatory requirements.
- Data literacy and awareness of automation and machine learning capabilities.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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