Control Advisory and Assurance Manager

Company:Mercer

Description:

We are seeking a talented individual to join our Risk and Compliance team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

Control Advisory and Assurance Manager

The Manager, Control Advisory & Assurance, within the Risk and Control Advisory function at Mercer Super, reports to the Senior Manager, Risk and Control Advisory and plays a vital role in enhancing the organisation's control environment and strengthening implementation of the Operational Risk Management Framework and Controls Assurance Standard.

This role requires a proactive individual with demonstrable experience in control design, documentation and testing, or Internal Audit within financial services.  A robust understanding of the superannuation industry is highly desirable.  The role will significantly contribute to strengthening Mercer Super’s resilience within the Risk and Control Management framework, supporting the organisation's commitment to effective governance and risk management practices.

12-month contract initially

We will count on you to:

• Document, design and implement internal controls to ensure regulatory compliance and to mitigate operational risks.

• Conduct control testing, evaluate design and operating effectiveness and implement improvements to identified gaps.

• Supporting the review of Line 1 risk and control activities, including risk profiles, processes, obligations, risk and control assessments, and training and culture assessments, to ensure that effective risk and control management practices are embedded across the organisation.

• Support Line 1 input into delivered risk assessments for change initiatives.

• Collaborate with various business units to gather information and insights related to risk and control activities. This includes engaging with stakeholders to understand their needs and challenges in implementing risk management practices and strengthening their control environment.

• Act as a point of contact for Line 1 teams regarding risk and control inquiries, facilitating communication and ensuring alignment with Mercer Super’s policies and standards.

• Develop (where required) and deliver training and coaching aimed at enhancing the understanding of risk management and control processes among Line 1 teams.

• Prepare and present reports on the status of risk and control activities to the Senior Manager, Risk and Control Advisory, highlighting key findings, trends, and recommendations for improvement.

What you need to have: 

• Proven experience in risk and compliance within the superannuation and broader financial services industries.

• Deep understanding of control design, documentation and testing.  

• A comprehensive understanding of superannuation business activities, products, and associated regulations, including APRA guidance and other relevant industry standards.

• 3-5 years of experience in a similar role with a proven track record in delivering measurable improvements in the risk and control environment.

• Strong understanding of risk and compliance frameworks, procedures, and policies, with an aptitude for applying these in a superannuation/financial services setting.

• Strong communication and interpersonal skills, with the ability to engage, influence and motivate diverse audiences

• Solid analytical and problem-solving skills, with the ability to assess information and provide actionable insights.

• A proactive and adaptable approach to work, with a strong commitment to continuous learning and improvement.

• Ability to work collaboratively in a team environment and build strong relationships with stakeholders.

• Strong organisational skills, with the ability to work autonomously and manage multiple priorities to meet deadlines and adhere to standard ways of working.

• A passion to drive continuous improvement and help coach business stakeholders.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.