At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an strategic Contracts Specialist to join our Global Commercial Support Services team.
In this role, you’ll serve as the essential link between our Sales operations and legal frameworks, turning complex requirements into sound, executable agreements. You will have the opportunity to directly create sales capacity and drive deal velocity while safeguarding our business standards. Working collaboratively across cross-functional teams, your sharp contractual insight will help protect our assets and unlock new value for our enterprise clients.
What You’ll Do
In this role, you will:
Manage full lifecycle contract drafting and review: Prepare Master Services Agreements, Amendments, pricing schedules, and SOWs with strong legal and commercial precision.
Resolve operational and contractual gaps: Identify business specification disparities in sales requests and proactively partner with internal owners to negotiate viable solutions.
Guide non-standard terms: Edit contracts to incorporate customized language after securing appropriate business, financial, and legal approvals.
Maintain operational speed: Execute contracts within established SLAs while balancing customer expectations with internal risk mitigation.
Collaborate cross-functionally: Coordinate with Legal, Product Management, Finance, and Sales leadership to align contract terms with organizational strategy.
What You’ll Bring
The ideal candidate will have:
3+ years of progressive contracts administration experience, directly supporting commercial Sales teams in a services or technology environment.
Strong knowledge of standard contract provisions (e.g., liability, confidentiality, indemnity) and foundational legal concepts for SaaS and software licensing.
Demonstrated ability to translate complex operational specifications into clear, legally sound SOWs and agreements.
Proven ability in cross-functional stakeholder management, project execution, and negotiating solutions within large matrix organizations.
A 3-year college degree or equivalent practical experience; fluency in English with exceptional written and verbal communication skills.
What We Offer
Competitive compensation and benefits aligned with experience.
Flexible work options/alternative work options to support work–life balance.
Comprehensive health, wellness, and retirement plans.
Opportunities for continuous learning and professional growth.
Ready to shape the future of commercial support and elevate your career? Apply today to join our team.
Category: Sales Operations GroupSkills Required
- 3+ years of progressive contracts administration experience supporting commercial Sales teams in a services or technology environment
- Knowledge of standard contract provisions, including liability, confidentiality, and indemnity
- Foundational knowledge of SaaS and software licensing legal concepts
- Ability to translate complex operational specifications into clear, legally sound SOWs and agreements
- Cross-functional stakeholder management experience
- Project execution experience
- Ability to negotiate solutions within large matrix organizations
- 3-year college degree or equivalent practical experience
- Fluency in English with exceptional written and verbal communication skills
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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