Contracts Manager for Clinical Supply Services

Catalent is a global leader in clinical supply services, working with clinical trial sponsors of all sizes to reliably supply their clinical trials. With 9 GMP facilities in the US, EU, and Asia/Pacific region, and more than 50 depots covering 6 continents, our Clinical & Specialty Services (CSS) segment delivers flexible, integrated solutions to accelerate product development and ensure reliable global supply chain execution

We have an opportunity for a Contracts Manager for Clinical Supply Services to join our team. In this role, you will work closely with Business Development, Site Operations, and Legal teams across EMEA and APAC. You will lead negotiations and manage the execution of customer contracts, ensuring compliance with company standards and supporting business growth. This position is key to driving customer satisfaction and maintaining strong commercial relationships.

Location: Dartford, UK
100% Onsite

• Act as a strategic partner to Business Development, Site Operations, and Legal teams across EMEA and APAC.
• Lead the negotiation and execution of customer contracts to align with commercial goals and legal standards.
• Negotiate customer contracts in partnership with internal teams to achieve timely deal closure and support growth.
• Serve as the lead negotiator on commercial contracting terms with customers.
• Assess and mitigate contractual risks, recommending language that supports business objectives.
• Ensure contracts comply with company priorities, legal, and organizational policies.
• Maintain accurate records and track contract status and progress.
• Support continuous improvement initiatives and enhance customer experience.
• Liaise with internal and external legal counsel as needed.

• Bachelor’s or Master’s degree in Life Sciences, Business, or a related field.
• Proven experience negotiating contracts with senior stakeholders.
• Strong understanding of commercial contract terms in both Europe and the US.
• Excellent communication and problem-solving skills with a customer-focused mindset.
• Ability to communicate clearly and persuasively, both verbally and in writing.

• Experience negotiating the commercial aspects of contracts.
• Solid understanding of payment terms, liability, and insurance clauses.
• Pharmaceutical industry experience is a plus, but not essential.
• Minimum of 5 years’ experience working directly with customers and managing contract-related discussions.
• Understanding of the customer onboarding process and its relation to contractual obligations.

• Competitive Salary – Reflecting your experience and skills.
• Bonus & Benefits – Includes a site performance bonus, a pension scheme matching up to 10% and life assurance. Enjoy BUPA private medical insurance, dental cover, generous holiday entitlement.
• Career Development – Access high-quality training, mentoring, and cross-functional opportunities within Catalent’s global network. Benefit from a subscription to LinkedIn Learning, providing access to 10,000+ online courses.
• Health & Wellbeing – Includes an employee assistance programme, on-site canteen facilities, and an active safety and “Patient First” culture. Join Employee Resource Groups that foster a diverse and inclusive workplace. Plus, participate in charitable activities.
• Excellent Location – Just a few minutes’ drive from the Dartford crossing with onsite parking.

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.