Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
RESPONSIBILITES
- Compare customer Purchase Order (PO) to quotation and project specifications to confirm accuracy and collaborating with Inside Sales and Engineering to resolve any PO discrepancies.
- Review, understand, and implement commercial and technical specifications to fully implement and adhere to the scope of PO.
- Schedule and chair project kickoff meetings with other Rotork personnel for large and/or complex orders as needed.
- Co-ordinate with regional sales & Service team for order executions.
- Generates MIS reports and circulate.
- Clarify any deviations, assumptions, or exceptions to customer specifications
- Order entry into MTMS with attention to detail and accuracy
- Provide excellent customer service to both internal and external customers, including order acknowledgements, promise dates, as well as any order updates or delays
- Perform other related duties as assigned by supervisor
REQUIRED SKILLS:
- Basic knowledge of pneumatic and electric actuators, valves, mechanical systems
- Must demonstrate a high level of Customer Service.
- Motivated, self-starter and able to work independently as well as part of a team.
- Enthusiastic, goal oriented and eager to meet or exceed departmental objectives.
- Must be able to communicate effectively at all levels.
- Must be thorough, accurate, organized and reliable.
- Must be proficient in Microsoft Word (intermediate level), Excel (intermediate level) and Outlook.
- Able to quickly learn and utilize business software.
Bachelor of Engineering - Electrical, Electronics or Mechanical
Skills Required
- Bachelor of Engineering in Electrical, Electronics, or Mechanical Engineering
- Basic knowledge of pneumatic and electric actuators, valves, and mechanical systems
- High level of customer service
- Ability to work independently and as part of a team
- Effective communication at all levels
- Thorough, accurate, organized, and reliable work style
- Intermediate proficiency in Microsoft Word
- Intermediate proficiency in Microsoft Excel
- Proficiency in Microsoft Outlook
- Ability to quickly learn and use business software
What We Do
Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. Rotork has 3,700 employees, based in 39 countries and serving customers in over 170 countries, led from our head office in Bath, UK. No matter where in the world customers are located, Rotork products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Rotork – Keeping the World Flowing for Future Generations.
