Contracts and Site Services Lead

• Vibrant hub of activity on site, with the ability to be part of successful and productive team
• Permanent position and extended mine-life offering job security.
• Excellent remuneration package with bonuses, insurances and 401K.
• Ongoing development opportunities and growth within a company that continuously invest in their people.

The Contracts and Site Services Lead reports to the Human Resources Manager (or delegate), and the primary role is to effectively manage the site services contracts and other site works and events. This role will act as the main point of contact for site services contractors, specifically the camp services and motorcoach contractors among others, whilst providing supervision, mentoring and training for the site administration team. The primary focus of this role is to provide a high-quality site experience for employees and ensure a high standard of service delivery, whilst minimising costs, and ensure the adherence to contractual obligations pertaining to site services

Specific Departmental Requirements

• Manage site services including camp services (food service/housekeeping/janitorial) and transportation contracts, providing auditing and maintenance of standards. Liaise with employees on their experiences with these services and provide feedback and guidance to contractors.
• Monitor service levels and performance indicators to identify areas for improvement and implement corrective actions as necessary.
• Oversee Camp Occupancy schedules and processes and maximsie efficicny of camp facilities.
• Coordinate with employees, Camp Services Contractor and the Site Services Maintenance Team to ensure camp maintenance issues are escalated, prioritized, and resolved.
• Oversee contract administration and participate in bid processes for site support contracts, including food service/housekeeping, bus and other site transportation.
• Serve as the primary point of contact for Camp Services, facilitating effective communication.
• Review, approve and audit Site Service Contracts Purchase Orders and Invoicing
• Coordinate the tender process and analysis of tender results.
• Assist in preparation and review of contractual documents.
• Chair projects such as the Pogo Social Club, Family Day and other onsite activities such as Corporate/Investor/Community Site Visits among others, ensuring their successful planning, execution and evaluation.
• Provide specific assistance to the General Manager as needed.
• Review existing processes related to site access, administrative procedures and other areas. Identify opportunities for improvement in efficiency, effectiveness and cost optimization and upon approval, lead efforts to achieve them.
• Supervise and train the Administrative Team and provide support and guidance as needed.
• Provide INX and other administrative support for the NSR OHS and NSR training team, including assistance with development of training media for inductions and ongoing training material.
• Provide support for setting up of +Process, fuel swipe cards and other site system projects as they arise.
• Oversee and undertake site branding and assist with improvement of employee camp services (signs, TVs, notice boards, gym, furniture, recreation rooms, lighting, etc). Focus on improving living conditions, personnel communication / engagement and employee services.
• Liaise with External Affairs and Human Resources department to promote internal communications as well as external communications to site and employees on relevant topics and issues.
• Focus on continuous improvement of site services through surveys, interactions with employees and regular audits. Create and implement plans for improvement in collaboration with Site Services Contractor.
• Other projects and duties as assigned.

Qualifications Required

• High School Diploma.
• Current Driver’s License.
• Previous contract and project management experience, preferably in the resources sector, and preferably on a remote site.
• Experience in managing and directing the work of others.
• Excellent understanding of office processes, systems (INX) and equipment.
• Experience in creating and analysing complex data and presenting with context to expanded audiences.
• Excellent interpersonal, verbal and written communication skills.
• Advanced experience with document editing (grammar, formatting) and graphics production (visual aids, posters, notices).
• Advanced computer literacy – Microsoft Office suite, database systems including INX, Pronto, etc. Advanced skills in Excel and Power Point are particularly important in this role.
• Ability to identify, address and overcome challenges and roadblocks to complete tasks.
• Ability to coordinate, share, and complete tasks, responsibilities with other onsite groups to efficiently achieve objectives.
• Flexibility to adapt to improved procedures and practices.
• Pass a background check and post-offer physical. Desired Experience & Competencies
• Awareness of the Mine Safety and Health Administration (MSHA) Act & Regulations. Knowledge of statutory safety and environmental requirements relevant to mine site operations.
• Contract bid processes and contract administration.

The Details:

This is a full-time position located in the Fairbanks office, working 4 days on, 3 days off, and 10-hour days, with occasional travel to the Pogo mine site or other locations as needed. The successful candidate must live in the Fairbanks North Star Borough area. 

Why join us?
When you join our Company, you join the Northern Star Team. You will be engaged in a dynamic work environment where you will be valued as an integral part of the team, and where you can develop and grow with our business.