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About This Role:
The Contracts Analyst reports to the deal desk manager in India and is an integral part of the deal desk team and the finance department. This role needs a highly motivated, detail-oriented, and service-focused individual who works well in a team. The successful candidate will handle several areas of the contract administration process, including order approval, deal negotiation, sales enablement, e-signature support, and document retention, as set forth below.
This is a Finance and Deal Desk Operations role. Legal qualifications or legal contract drafting experience are not required.
Job Description:
Execute order approval within Salesforce for all deals; collaborate with sales reps and sales management when needed.
Ensure compliance of client contracts with internal business, finance, and sales policies.
Answer questions and requests and resolve issues from sales representatives and internal constituents about our order approval process, negotiation of terms and conditions on client paperwork, and contracts-related policies and procedures.
Identify and develop process/system improvements that increase efficiency and effectiveness of your role.
Identify, gather, analyze, and report on key contract metrics.
Participate in ad hoc projects and audits as requested.
Job Requirements:
Bachelor’s degree in business administration or any other related field.
Finance/contracts and/or sales experience.
Keen attention to detail, ability to work under continuous deadlines, and a strong service focus.
Good interpersonal skills; the ability to build relationships and interact with all levels across a multicultural, global organization.
Excellent organization and communication skills.
Proficient with Microsoft Office applications.
Experience with Salesforce preferred.
Demonstrated critical thinking skills and the proven ability to own the role in a team environment.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
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Skills Required
- Bachelor's degree in business administration or related field
- Finance, contracts, and/or sales experience
- Keen attention to detail and ability to work under continuous deadlines
- Strong service focus and good interpersonal skills across multicultural teams
- Excellent organization and communication skills
- Proficient with Microsoft Office applications
- Experience with Salesforce
- Demonstrated critical thinking and ability to own the role in a team environment
What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
