At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday.
What you’ll do
The People Business & Process Senior Specialist will be in the Temporary Service Providers (TSP) Office of AlixPartners. The TSP Office is responsible for the end-to-end processing of our temporary service providers (TSP) beginning with engagement requests, contractual processing, onboarding/offboarding and assignment maintenance for these individuals. In addition to the processing function, the role will be engaging directly with our internal client and corporate services teams, sometimes globally. Opportunity to engage strategic thinking beyond daily tasks to optimize business process in the context of firm growth.
Known internally as People Business & Process Senior Professional, this is a full-time role reporting to the People Business & Process Manager located in Southfield, Michigan. Paid relocation is not available for this position.
- Support the engagement and intake process for temporary service providers, including some outside the Americas:
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- Manage communications from internal teams/requestor.
- Assist in the classification process of service providers by utilizing AlixPartners’ existing policies, procedures, procurement tools, and applicable systems, including tracking of key data.
- Support compliance reviews and other internal due diligence related to contract requests.
- Ensure, with the support of others as needed, proper and sufficient documentation is created and/or reviewed and executed related to procurement and in support of the firm’s classifications of service providers.
- Assist with preparation, review, revision and execution of contracts (including vendor/contractor-type contracts and employment and employment-related contracts).
- Support onboarding, maintenance and offboarding of temporary service providers:
- Facilitate completion of any required paperwork, including onboarding steps, tax forms, contracts, and other necessary documentation.
- Update all record keeping systems to ensure compliance with all policies.
- Responsible for reporting and contract term maintenance to facilitate compliance with contract terms, and process contract extensions and/or terminations, as needed.
- Liaise with stakeholders and various internal teams to manage temporary service providers from onboarding through offboarding (such as Payables/Payroll, Background Screening team, People Operations, etc.).
- Liaise with contract recipients, solely and/or with colleagues, as needed.
- Work with the TSP Office leadership to:
- Assist with maintenance, revisions, and updates of contract templates and internal forms.
- Assist with compliance and HR risk management matters.
- Liaise and consult with colleagues in both internal support roles and in the business communities.
- Apply and maintain AlixPartners’ policy.
- Understand and apply relevant procedures and policies to all aspects of the contracts processes.
- Monitor relevant legislation, and communicate with legal counsel as needed, to ensure policies reflect current rules.
- Manage risk by pro-actively determining when existing contracts require examination or re-evaluation based on changes in legislation, changes in AlixPartners’ business, etc.
- Develop reporting and analytics in support of various stakeholders.
Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.
What you’ll need
- Bachelor’s degree required. Business Administration, Human Resources or a related field highly preferred.
- Minimum three (3) years’ experience in Human Resources, preferably in a professional services firm.
- Professional certifications in HR or contract management are desirable (e.g. PHR, SHRM-CP, etc.).
- Proficient in Microsoft Office Suite and internet applications.
- Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers at all levels, internally and externally.
- High attention to detail with the ability to organize, manage, and prioritize responsibilities effectively, adapt to changing circumstances to meet key deadlines under time constraints.
- Familiarity with HCM (Human Capital Management) software is a plus (e.g. Oracle, Workday, SAP, Ultipro, ADP, etc.).
- Ability to maintain composure and maintain an executive presence during high pressure situations by being resourceful, anticipating needs, prioritizing responsibilities, and proactively managing schedules while meeting deadlines and responding to urgent situations, as required.
- Ability to be discreet and handle confidential, sensitive information.
- Ability to analyze complex problems and business requirements, devise innovative strategies and implement complex solutions.
- Experience in Project Management and Change Management preferred.
- Excellent written and verbal skills from both business and technical perspectives.
- Desire to learn new skills and continuously improve.
- Excellent written and verbal communication skills in English.
- Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
- Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
- Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization.
MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)
The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.
AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.
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What We Do
For more than forty years, AlixPartners has helped businesses around the world respond quickly and decisively to their most critical challenges – circumstances as diverse as urgent performance improvement, accelerated transformation, complex restructuring and risk mitigation.
These are the moments when everything is on the line – a sudden shift in the market, an unexpected performance decline, a time-sensitive deal, a fork-in-the-road decision. But it’s not what we do that makes a difference, it’s how we do it.
Tackling situations when time is of the essence is part of our DNA – so we adopt an action-oriented approach at all times. We work in small, highly qualified teams with specific industry and functional expertise, and we operate at pace, moving quickly from analysis to implementation. We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver.
Our approach enables us to help our clients confront and overcome truly future-defining challenges. We partner with you to make the right decisions and take the right actions. And we are right by your side. When it really matters.
Recent Awards & Recognition:
- Best Firm to Work For – Consulting Magazine, 2023
- Best Places to Work For LGBTQ+ Equality – Human Rights Campaign, 2022
- Best Management Consulting Firms – Forbes, 2021
- Ranked in the Top 10 in UHLALA Group’s Pride Index