What You'll Do
- Responsible for configuration, design, functionality and end-user support of the Salesforce.com platform
- Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 300+ users
- Work with other SFDC administrators/developers to configure and maintain best practice architecture, custom objects, record types, fields, page layouts, formulas, data validation rules, flows, approval processes, installed packages, etc. within Salesforce and integrated systems.
- Manage/Support/Implement the integration of applications connected to Salesforce, including but not limited to Marketo, Intercom, Zuora, Zoom, Outreach, Gong, OKTA etc.
- Maintain overall Salesforce system health/configuration in development, QA, UAT and production environments
- Manage multiple competing priorities through effective organization and communication
- Provide end-user support and training to ensure effective use of the platform
- Document processes, best practices, and solutions for both technical and non-technical users.
About You
- Salesforce Administrator Certification (Required) / Advanced Administrator (Preferred)
- 2+ years of solid hands-on experience in Salesforce administration
- Experience in Salesforce Lightning UI Design
- Strong understanding of API / Integration configurations through installed managed packages and middleware applications like Workato or Zapier
- Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
- Strong attention to detail and excellent problem solving skills
- Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- Understanding of and experience with Salesforce architecture and API
- A bachelor's degree in computer science or equivalent work experience
- Proficient in English
- Located in Bogota, Colombia or Medellin, Colombia and willing to work in a hybrid work schedule
What the Team is Saying
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What We Do
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.
Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
Why Work With Us
At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture.
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8am (Formerly AffiniPay) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
