Contractor Access Admin

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Purpose:  The purpose of the Contractor Access Admin is to assist in the daily operations and duties directly related to the access to the Yellowstone Club of the contractors, vendors, and employees.

Major Responsibilities

• Interact with contractors and vendors of the Yellowstone Club to provide assistance in matters including access and safety, to bolster loss prevention efforts and to offer general customer assistance.
• Answer contractors and vendors telephone, facsimile, email and mail in a timely manner.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Perform work in a safe and high-quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Maintain documentation for contractor and vendors including but not limited to access paperwork, reports, RFID cards, updating and maintaining up to date contractor information, and weekly drive arounds to ensure jobsites are following our contractor guidelines.

Disclaimer:  

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.   

Experience/Education Required

• High School Diploma or GED
• 1-2 years’ experience in customer service
• Strong verbal and written communication skills

Certificates & Licenses

Valid State Driver’s License

Computer Skills

Intermediate experience with Microsoft Suite of Products

Language Ability

Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments.  Able to write clearly and legibly.  

Math Ability

Able to perform basic math calculations.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment.  However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate. The employee may be required to drive in similar harsh conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to walk and work with hands and arms and lift up to 40 pounds. The employee is frequently required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: preparing vendor placards, viewing a computer, extensive reading and determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned. The employee is constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer. 

This is a full-time year-round position located in Big Sky, Montana. 

Yellowstone Club offers great benefits including:

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage. 

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